Hello,
We purchased Samsung rfg238aars refrigerator in Oct 2012.
The upper ice maker quit working. It is fusing one set of ice cube with the next. This won’t allow either set to move and drop into the ice tray. We tried the reset button without success. Please see Picture
We replaced the ice maker assembly. The new ice maker did exactly the same thing.
We replaced the water inlet value thinking it was letting to much water into the ice maker. We replaced the water filter. Neither works
The bottom ice maker and the water dispenser both are working
I notice a couple of other posting about similar issues on different models, but no solutions
I am at a lost and open to suggestions.
Thank you,
Adam