Whirlpool CGE2761KQ Dryer Display says Off?

[WickedOne]

Hi, I can't seem to get this dryer to leave this "off" mode and can't find anything on google about it! anyone what's going on with this?

[Nathaniel Peterson]

I can't even find a service manual to even try to help. Also this machine needs computer software and a Palm device to do most operations. There's a switch on the machine to reset but it says it'll clear some memory and without the software and Palm device I fear that it'll totally brick the unit which is most likely what happened here. You might want to call Whirlpool to even see if service is even available for these so you don't waste any money. The operating system seems to run on a windows 95 computer according to what I found. Unfortunately if you don't have the software and/ Palm device you may need to replace this washer dryer combo due to being obsolete. Let us know what you find out. Good luck.

[Terry Carmen]

I found this, but the site is slower than dirt and I didn't have the patience to read more than a few pages.

https://www.yumpu.com/en/document/read/19314977/advantech-commercial-laundry-products-software-whirlpool

Apparently there's a switch somewhere to disable the requirement for a palm device.

 

[WickedOne]

Thank you for the responses. I appreciate your time. I will be replacing the machine it was left over and "looked in decent condition" thought I might take a stab at it. The reset switch leads to that second image and a few options thought there would be something there to take it off this "setting" I did find my answer in that manual atleast. But definitely will not be running Win 95 and a Palm device lol..

[Nathaniel Peterson]

2 hours ago, WickedOne said:

Thank you for the responses. I appreciate your time. I will be replacing the machine it was left over and "looked in decent condition" thought I might take a stab at it. The reset switch leads to that second image and a few options thought there would be something there to take it off this "setting" I did find my answer in that manual atleast. But definitely will not be running Win 95 and a Palm device lol..

 

I really don't think Whirlpool wants these fixed anymore because the service data that @Terry Carmenposted says to reference the service data to address the off message with no service data available unless that requires a special commercial account on their website. Just an FYI Speed Queen,Huebsch would be a better brand in a commercial setting. More pricey I believe but should be able to withstand abuse better. Not saying to let your customers abuse and overload just saying they will and should hold up better.