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  • Upcoming Events

    • 15 February 2025 03:00 PM Until 04:00 PM
      1  
      Returning guest presenter Aaron Wilson is back for another exciting discussion. This time, we'll be talking about...
      The Science of CYA: How to Keep the Customer Safe, Document Your Work, and Not Get Sued
      We take on a lot of liability as appliance repair techs, and that can get us into sticky situations whether we've done anything wrong or not. Aaron will be teaching us all about how to navigate this side of the trade.
      We'll start by going over a tragic, real-world case study where a sloppy installation had lethal results, analyzing exactly how the installer's negligence caused this. From there, our scope will expand to what kind of safety precautions we should implement in our own work, both for the customer's sake and for our own.
      But even if you do everything perfectly, there's still the famous "technician witch hunt." Well, we'll also talk about how to deal with that by thoroughly documenting your work and putting yourself beyond legal reproach.
      A little about our guest, Aaron Wilson:
      Aaron has been in the appliance repair trade for about 15 years, starting out by doing installations before moving on to bigger and better things. He worked for C&W Services as a Sub-Zero authorized servicer for a time and thereafter joined Mr. Appliance of Highland Park in the Dallas area, where he worked for years as the lead technician and field service manager. These days, he's making sure that all the appliances of everyone's favorite fried chicken place are in tip-top shape as the Quality and Performance Consultant for the southwest branch of Chick-fil-A. In addition, he has taught many classes on refrigeration repair and advanced diagnostics, during which time he also developed training material for the soft skills side of things, which he is delighted to share with you. On top of all that he's a certified graduate of the Master Samurai Tech Academy, so he knows his stuff!
      Also, follow this Calendar Event so you'll get notified of new posts here. Look for the "Follow" button either at the top of the topic on desktop or below the topic on mobile.
      Who: This workshop is available to everybody, including you! You don't have to be a member of Appliantology to join the fun.
      When: Saturday, February 15 @10:00 AM Eastern Time.
      Where: Online via Zoom
      How:
      Click here to register. If you're interested, register now. Arrive a couple minutes early to make sure your connection is working. Set a reminder for yourself for this workshop so you don’t miss it. 

Recommended Posts

Posted

Hi, my Kenmore Elite Microwave 721.86003010 suddenly died today. I"m guessing from reading that its possibly a fuse. I'm not completely sure where the fuse is, but I do know that I should discharge the capacitor before messing with the fuse. Can someone tell me where the capacitor is and the easiest way to get to it to discharge it? I'm hoping I don't have to take the unit down from the cabinet? Any other suggestions are welcomed as well.

Thanks

Rob

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  • RobinWinter

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  • robl45

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Posted (edited)

The fuse looks to be toward the back of this model so you'd have to take it down regardless.

 

The capacitor is on the right side somewhere behind the controls, but the cover of the microwave needs to be removed to access anything.  

All that being said, fuses don't generally blow for no reason, they're a safety device that warns you there's a bigger problem and disables the appliance to protect it (and you) from further damage, so you would need to find out what that is.  I would start with the interlock, specifically the latch board.  Examine the two openings where the latch hooks on the door fit into, are there grooves worn into the latch board from those hooks?   That can prevent the interlock switches from being actuated properly.  This scenario blows the fuse by design to prevent the microwave from running if the door is not closed and latched properly.  If it is worn badly, that latchboard assembly should be replaced, switches included.

Edited by RobinWinter
Posted

I should say too, Microwaves have the potential to be the most dangerous appliance to work on, you're dealing with voltage in the thousands here.  Modern units are designed to discharge the capacitor automatically but as with all things that's not a guarantee.  Don't take chances you don't have to and never have the unit plugged in while the cover is removed.  I honestly suggest not doing this yourself. 

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