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Kitchenaid refrigerator KRFF305ESS00 ice on freezer door. Please help

Saphira

By Saphira
in DIY Appliance Repair Help

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Go to solution Solved by Nathaniel Peterson,

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Saphira

Saphira

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I have a 5 yo Kitchenaid that started to form Ice on the freezer door. This is a French door refrigerator. Freezer door was left not fully closed a couple of weeks ago. Ever since then, there is ice on top of door (see pictures) and even though I emptied the freezer and wiped it out and made sure there is no water anywhere in the freezer, the ice keeps reappearing. It seems to come from right above it but in the freezer itself. I made sure this is not water coming from refrigerator part due to bad seal (had this problem in the past and know how to diagnose it). 

Can someone help diagnose and repair? 

Thank you for your help.

Image 1 is door with ice on white part and it is on center of door (side to side)

Image 2 Ice

Image 3 is ice right above the door ice on the underside of freezer opening

Image 4 is the same underside but a little more into the opening where the light switch is. Light switch doesn't always work as it get stuck with ice formed on it. The 2 round circles on gray is the underside of the door. There is no ice between the line circled and door bottom, but there is ice from that line and in toward the light switch. 

 

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Nathaniel Peterson
Nathaniel Peterson

Pull out your bottom drawer from the middle and check the spring all the way in the back on both rails. One of them may not be pulled forward. That's what's responsible for the door sucking in evenly

Nathaniel Peterson
Nathaniel Peterson

Make sure your gaskets are sealing tight against the door. 

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Nathaniel Peterson Sensei

Nathaniel Peterson

Posted
Posted
On 9/6/2023 at 2:33 PM, Saphira said:

Anyone? Please

Pull out your bottom drawer from the middle and check the spring all the way in the back on both rails. One of them may not be pulled forward. That's what's responsible for the door sucking in evenly on both sides caused by not opening door from middle of handle.

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Saphira

Saphira

Posted
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sorry, that didn't work.  But thank you for trying

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Nathaniel Peterson Sensei

Nathaniel Peterson

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Posted
27 minutes ago, Saphira said:

sorry, that didn't work.  But thank you for trying

Make sure your gaskets are sealing tight against the door. 

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Saphira

Saphira

Posted
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On 9/9/2023 at 12:07 PM, Nathaniel Peterson said:

Make sure your gaskets are sealing tight against the door. 

Thanks for that. This actually led to a solution. Turns out, the fridge was shoved in on the left by someone I will not name. As a result, the left side was going against the enclosure and never really sealing. We shoved it back in position and all is well. 

Thank you very much for your help

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