Whirlpool YWEE745H0FS1 not pre-heating higher than 200

[dirkdigs]

my over does not want to pre-heat any higher than 200 degrees. what might be causing this?

 

i cleaned the oven and made sure the thermostat was not touching the walls. 

 

ive tried normal pre-heat and rapid pre-heat.  it was previously working for several year with no issues but it's about 5 years old now. 

 

any suggestions? thank-you!

[dirkdigs]

i actually set the pre-heat temp to 500 and the oven almost got to 400. 

 

[Nathaniel Peterson]

12 hours ago, dirkdigs said:

i actually set the pre-heat temp to 500 and the oven almost got to 400. 

 

Unplug the unit and find the tech sheet. Probably underneath the in drawer area stuck on left side wall. Perform the fault code diagnostics. If no codes Make sure you go to component tests and test each component for operation. Make sure all elements work, cooling fan, and when you first get into diagnostics check the display to see if temp display shows correct temperature. Could also be behind stove, put floor protection down before sliding out if you have to. 

[dirkdigs]

Hello I received code F2E1 - Stuck Keypad

Quote

F2-E1 - Touch Pad (Keypad) Cable Unplugged - Check the connection between the touch pad (keypad) and control board (clock) to make sure it is secure. Select the 'cancel' function and wait 60 seconds. If error code reappears then replace the touch pad, or touch pad and control board (clock) if all one assembly.

..... have never had any issues with struck buttons so it's little odd. 

would this have anything to do with my pre-heating issue i described above or just a coincidence?