LG Front Load WM9000HVA

[KurtB]

Gents,

I have an interesting issue with this washer.  It will sometimes empty the tub and sometimes not empty the tub with no diagnostic code.  Every time I troubleshoot and do a spin and drain, I can pull the hose out of the drain and I'm getting a strong stream of water. and it will then run for 5 to 7 cycles, then it will start leaving the tub of water, not a lot but some.  Fast forward a few days and when the washer finished its cycle, I opened the door and the tub was pretty much full, flooding my laundry room.  This time I got an FE code for fill error.  This washer is a ThinQ model and does self diagnosis but hasn't given me a code except the one FE code.

This is a real head scratcher for me.  Any help would be appreciated.  

[ServiceTech_Daniel]

You have a over flow error 

the water level frequency is over 21.3k 

You may have a faulty water inlet valve . 

basically the solenoid to the valve isn't shutting and water is seeping/pouring in . 

since it's not happening always it will be kind of hard to test , but if you have it filling with water and you cut power to the machine and it continues to fill , then the solenoid on the valve is sticking open. Youll need to replace the water valve 

 

[KurtB]

Hi Daniel,

I replaced the pump and so far everything has been peachy.. thanks for you reply.

/Kurt

[ServiceTech_Daniel]

@KurtB glad to here it ! Hope youvdont have any more issues

[KurtB]

On 9/21/2023 at 12:03 AM, KurtB said:

Hi Daniel,

I replaced the pump and so far everything has been peachy.. thanks for you reply.

/Kurt

I came back to add that the pump didn't actually fix the issue, I came home after a short trip and the washer flooded my laundry room.  I went ahead and replaced the inlet valves and this has since fixed all my issues.  Thanks for the help guys!

[ServiceTech_Daniel]

I hate to hear that  keep us posted on the water valve! 

[KurtB]

Hi Daniel,

This washer is about 6 years old.. should I consider replacing anything else or just wait for it to fail?

Haven't had any issues since I put the inlet valves.

 

Kurt

[ServiceTech_Daniel]

On 10/15/2023 at 4:28 PM, KurtB said:

Haven't had any issues since I put the inlet valves.

Glad to hear you haven't had any more issue's. 

 

On 10/15/2023 at 4:28 PM, KurtB said:

This washer is about 6 years old.. should I consider replacing anything else or just wait for it to fail?

That really depends on you. So far you have saved money on labor and service call by replacing the part's yourself , so if no other problem arises I would say your good to go, if another problem occurs tackle that when it comes .