Fire place won't light

[bigtbasser]

My parents gas fireplace won't light.  They have had trouble with it in the past.  They called the repair people and they said Magestic is no longer made but sometimes parts are interchangeable.  It has the fake logs and a fan.  Where do I start.  Thanks, Big T

[hvacdrd]

Start by cleaning the pilot burner and then verify that the e.c.o. (energy cut off) switch is closed if the pilot safety does not hold. If equipped it is located at the draft hood and wired in series with the thermocouple