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  • Upcoming Events

    • 15 February 2025 03:00 PM Until 04:00 PM
      1  
      Returning guest presenter Aaron Wilson is back for another exciting discussion. This time, we'll be talking about...
      The Science of CYA: How to Keep the Customer Safe, Document Your Work, and Not Get Sued
      We take on a lot of liability as appliance repair techs, and that can get us into sticky situations whether we've done anything wrong or not. Aaron will be teaching us all about how to navigate this side of the trade.
      We'll start by going over a tragic, real-world case study where a sloppy installation had lethal results, analyzing exactly how the installer's negligence caused this. From there, our scope will expand to what kind of safety precautions we should implement in our own work, both for the customer's sake and for our own.
      But even if you do everything perfectly, there's still the famous "technician witch hunt." Well, we'll also talk about how to deal with that by thoroughly documenting your work and putting yourself beyond legal reproach.
      A little about our guest, Aaron Wilson:
      Aaron has been in the appliance repair trade for about 15 years, starting out by doing installations before moving on to bigger and better things. He worked for C&W Services as a Sub-Zero authorized servicer for a time and thereafter joined Mr. Appliance of Highland Park in the Dallas area, where he worked for years as the lead technician and field service manager. These days, he's making sure that all the appliances of everyone's favorite fried chicken place are in tip-top shape as the Quality and Performance Consultant for the southwest branch of Chick-fil-A. In addition, he has taught many classes on refrigeration repair and advanced diagnostics, during which time he also developed training material for the soft skills side of things, which he is delighted to share with you. On top of all that he's a certified graduate of the Master Samurai Tech Academy, so he knows his stuff!
      Also, follow this Calendar Event so you'll get notified of new posts here. Look for the "Follow" button either at the top of the topic on desktop or below the topic on mobile.
      Who: This workshop is available to everybody, including you! You don't have to be a member of Appliantology to join the fun.
      When: Saturday, February 15 @10:00 AM Eastern Time.
      Where: Online via Zoom
      How:
      Click here to register. If you're interested, register now. Arrive a couple minutes early to make sure your connection is working. Set a reminder for yourself for this workshop so you don’t miss it. 

Recommended Posts

Posted

Hi All,

Our Whirlpool washer is having issues at times spinning the drum. This doesn't happen all of the time but I do notice after a cycle is complete that the clothes are soaked with water. If I move the drum a little and try to spin them it will work. Is this a sign of a failing clutch assembly?

I also have an issue with pooling water on the right side. It looks like it might be the outer tub seal but want to confirm if this is the issue? I also was researching that if this happens that the bearings should be replaced as well. 

Here is a video of the leak.

https://photos.app.goo.gl/jm9zXy9CS12qTiNr6



Thanks,
Nick

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Posted

After viewing your video I do believe your most likely culprit for the leak is the tub seal. Before going ahead and replacing the clutch I would check the door switch and the motor coupling. I have seen plenty of door switches plastic body separate and they will sometimes function and other times not. Also the motor coupling can get wallowed out and could cause it not to spin as well. Both of those repairs are much easier than replacing the clutch. Even though this is an older unit I love this design. It’s simple to work on and resilient. I would probably go out of my way to find this style rather than purchasing a brand new machine. Hope this helps!

Posted

Thank you for the reply.

I was watching this video and see that his clutch was damaged from soap. It seems that these two issues might be related. I think it may be worthwhile for me to replace these two as well as the tub seal. 

The one thing I am getting confused as I still haven't fully taken this apart is if the bearings need to be replaced. I am not hearing any noises but not sure if my model would have the issue with this leaking.

I am seeing two videos on this

 

 

I'm just unsure of what the correct things are for my model. If you are familiar I would appreciate any guidance. 

Posted

Also with regards to the switch, if it was flaking, would it cause the drum not to spin at times but I would still hear the motor running? I would think the entire machine would not run.

Posted

Update:

I have taken the washer apart to replace the seals around shaft seal as well as the basket assembly. The one in the basket assembly was coming out in pieces so I suspect that was probably the issue. I am also going to take care of the tub seal as it isn't looking that great though that and the shaft seals came out without much of a fuss.

 

I have to say it took me 4 hours to get everything apart. I had to use a puller to get the inner tub off as the soap-scum had seized it. I then had issues getting the basket assembly off of the transmission but with a pry bar was able to loosen it up.

The grease was very loose inside of the shaft so I think the water was causing that. It almost looked like the transmission was leaking although after I got the basket assembly off I tried rotating the transmission around and didn't notice any additional fluid near the shaft.

This was a bear to do and hopefully I can get everything back together. I figure for $50 it is a gamble but we'll see. I'll report back once I get all of the parts installed.

Thanks for the help so far. 

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