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  • Upcoming Events

    • 15 February 2025 03:00 PM Until 04:00 PM
      1  
      Returning guest presenter Aaron Wilson is back for another exciting discussion. This time, we'll be talking about...
      The Science of CYA: How to Keep the Customer Safe, Document Your Work, and Not Get Sued
      We take on a lot of liability as appliance repair techs, and that can get us into sticky situations whether we've done anything wrong or not. Aaron will be teaching us all about how to navigate this side of the trade.
      We'll start by going over a tragic, real-world case study where a sloppy installation had lethal results, analyzing exactly how the installer's negligence caused this. From there, our scope will expand to what kind of safety precautions we should implement in our own work, both for the customer's sake and for our own.
      But even if you do everything perfectly, there's still the famous "technician witch hunt." Well, we'll also talk about how to deal with that by thoroughly documenting your work and putting yourself beyond legal reproach.
      A little about our guest, Aaron Wilson:
      Aaron has been in the appliance repair trade for about 15 years, starting out by doing installations before moving on to bigger and better things. He worked for C&W Services as a Sub-Zero authorized servicer for a time and thereafter joined Mr. Appliance of Highland Park in the Dallas area, where he worked for years as the lead technician and field service manager. These days, he's making sure that all the appliances of everyone's favorite fried chicken place are in tip-top shape as the Quality and Performance Consultant for the southwest branch of Chick-fil-A. In addition, he has taught many classes on refrigeration repair and advanced diagnostics, during which time he also developed training material for the soft skills side of things, which he is delighted to share with you. On top of all that he's a certified graduate of the Master Samurai Tech Academy, so he knows his stuff!
      Also, follow this Calendar Event so you'll get notified of new posts here. Look for the "Follow" button either at the top of the topic on desktop or below the topic on mobile.
      Who: This workshop is available to everybody, including you! You don't have to be a member of Appliantology to join the fun.
      When: Saturday, February 15 @10:00 AM Eastern Time.
      Where: Online via Zoom
      How:
      Click here to register. If you're interested, register now. Arrive a couple minutes early to make sure your connection is working. Set a reminder for yourself for this workshop so you don’t miss it. 

Recommended Posts

Posted

I am a newbie, not sure if I am posting in the right place-

I have a Samsung washer, model WA40J3000AW-A2 that was given to me recently (pic below) I believe it's roughly 3-4 years old. Previous owner couldn't make it work. It is very clean and still looks new.

Power goes on, but when you press Start, it makes a low buzzing sound for about a minute, releases a little water into the basin, then stops and does nothing else. Turning it off/unplugging doesn't seem to help. I'm thinking maybe it was banged or shook, causing something to come loose.

I would like to fix it. I am a fairly good auto mechanic but not much experience with appliances :)

Are there any combination reset methods for this model?

Thank you!

88uy.jpg

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  • fleetline

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Posted Images

Posted

Where is the buzzing sound coming from?

Posted

Under the basin(?) bottom area, like it's trying to do something. Stays like this for 30 seconds, then it stops. Nothing else happens.

Posted

@fleetline I would suggest removing the back panel if it has one - check to see if the pump is what is buzzing - maybe something stuck in the pump not letting it turn.

This doesn't have a display so don't know how it would indicate errors on this model.

Being it's most likely empty of any water when you received it - even if the pump was jammed with something in it I would still expect it to continue on into the cycle unless this model checks the pump first - Also if you don't have it hooked up to water the buzzing could be the water valve opening trying to let water in, (do you have it hooked up to water?).

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