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Please heeelllp! Service Manual Needed for DOC30M977DS/DA Microwave/Wall Oven Combo


Recommended Posts

Posted (edited)
Manufacturer: Dacor
Type of Appliance: Wall Oven/Microwave combo
Model Number: DOC30M977DS/DA
Have you validated the model number at an online parts site like Repair Clinic? (yes or no): Yes
Have you watched the video on how to search for manuals and have you searched the Downloads section prior to posting this request? (yes or no): Yes

I've got a customer with a microwave issue on this model and would love to be as prepared as possible. Unfortunately, I haven't found anything. I’m being onboarded with Samsung/dacor but it’s going to be another week or so until I’m in the system and have access to all the materials. My regional field service manager sent me the one for just the ovens…really need the microwave and would love some disassembly instructions to make the job go quicker.  

Here's the serial if it helps:

0F5K7DBR700035P

Thank you in advance!

Edited by Zebulono
Wasn’t attention grabbing/cool. Not that begging for info is ever really that cool.
  • Team Samurai
Posted

Here you go:

 

  • Thanks 1
Posted

Thank you! Was just about to upload the one that tech support sent me while at the customer’s house. Tech sheet was smudged and couldn’t make out anything on the PCB connections…round 1 failed after Samsung/Dacor triaged and sent diode, HVt and Magnetron to check/change but they were fine. Control board!

  • Like 1
  • 6 months later...
Posted

Thank you, Zebulono.

Yes it was the microwave board issue. HVT was receiving 18VAC instead of 120VAC. Melted relay contacts.

Ordered the part beforehand and the same day repair.

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