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  • Upcoming Events

    • 15 February 2025 03:00 PM Until 04:00 PM
      1  
      Returning guest presenter Aaron Wilson is back for another exciting discussion. This time, we'll be talking about...
      The Science of CYA: How to Keep the Customer Safe, Document Your Work, and Not Get Sued
      We take on a lot of liability as appliance repair techs, and that can get us into sticky situations whether we've done anything wrong or not. Aaron will be teaching us all about how to navigate this side of the trade.
      We'll start by going over a tragic, real-world case study where a sloppy installation had lethal results, analyzing exactly how the installer's negligence caused this. From there, our scope will expand to what kind of safety precautions we should implement in our own work, both for the customer's sake and for our own.
      But even if you do everything perfectly, there's still the famous "technician witch hunt." Well, we'll also talk about how to deal with that by thoroughly documenting your work and putting yourself beyond legal reproach.
      A little about our guest, Aaron Wilson:
      Aaron has been in the appliance repair trade for about 15 years, starting out by doing installations before moving on to bigger and better things. He worked for C&W Services as a Sub-Zero authorized servicer for a time and thereafter joined Mr. Appliance of Highland Park in the Dallas area, where he worked for years as the lead technician and field service manager. These days, he's making sure that all the appliances of everyone's favorite fried chicken place are in tip-top shape as the Quality and Performance Consultant for the southwest branch of Chick-fil-A. In addition, he has taught many classes on refrigeration repair and advanced diagnostics, during which time he also developed training material for the soft skills side of things, which he is delighted to share with you. On top of all that he's a certified graduate of the Master Samurai Tech Academy, so he knows his stuff!
      Also, follow this Calendar Event so you'll get notified of new posts here. Look for the "Follow" button either at the top of the topic on desktop or below the topic on mobile.
      Who: This workshop is available to everybody, including you! You don't have to be a member of Appliantology to join the fun.
      When: Saturday, February 15 @10:00 AM Eastern Time.
      Where: Online via Zoom
      How:
      Click here to register. If you're interested, register now. Arrive a couple minutes early to make sure your connection is working. Set a reminder for yourself for this workshop so you don’t miss it. 

Speed Queen dryer, Model # ADG4BRGS116TW01 , not heating. Thermal fuse location.


Go to solution Solved by Guest,

Recommended Posts

Posted

yep , you got it  !     BUT , i just have to say this is why you don't need to assume what is wrong , this could have been a real mess because of a cracked knob.    

Posted
5 hours ago, evaappliance said:

yep , you got it  !     BUT , i just have to say this is why you don't need to assume what is wrong , this could have been a real mess because of a cracked knob.    

Agreed. Thanks for your help!

  • Solution
Posted
8 hours ago, evaappliance said:

yep , you got it  !     BUT , i just have to say this is why you don't need to assume what is wrong , this could have been a real mess because of a cracked knob.    

Agreed; I was pretty sure there was a misundertstanding of what the problem actually was.  So I'd guess the cyclying of flame was because the timer was likely in the auto sensing dry mode, or perhaps the cool down mode.

Posted
1 hour ago, Dr. Horshenschwartz said:

Agreed; I was pretty sure there was a misundertstanding of what the problem actually was.  So I'd guess the cyclying of flame was because the timer was likely in the auto sensing dry mode, or perhaps the cool down mode.

Yep.....it was all over the place. My wife was moving the dial, and it buzzed and shut off, in what looked like the middle of the regular time cycle. That's when we started playing with it..

 

Posted

lol !

Posted
On 2/10/2024 at 7:03 PM, evaappliance said:

lol !

I got marked as the solution when clearly I wasn't. Sorry. 

Posted
2 hours ago, Dr. Horshenschwartz said:

I got marked as the solution when clearly I wasn't. Sorry. 

I just thought it was kinda funny 😁 

Posted
19 hours ago, evaappliance said:

I just thought it was kinda funny 😁 

If you have some pull around here please have them change it. 

I have not been able to grab the pebble yet

Posted

no worries !!  you are right about not knowing the problem , he just wanted to know how to bypass a thermal ,   if he had told us what was going on to begin with ,it would have went smoother .  people have no idea how many things can cause a no heat condition ,  just because your thermal was bad on your last dryer doesn't mean that's what is wrong now . then there is all the u tube videos that most of the time doesn't apply to the machine they are working on .  it it getting hard to help diy er's because of all the gibberish they read before they ask us

On 2/8/2024 at 11:41 PM, Dr. Horshenschwartz said:

sure there was a misundertstanding of what the problem actually was

 

Posted (edited)

Keep in mind that timer is designed to only turn clockwise, so if someone is using excess force to turn it counter-clockwise that can crack the knob (and is really the only reason I've ever seen it crack), not to mention potentially damaging the timer. By the way, all the knobs are the same so you can temporally just swap it with one you don't use that often, like the signal control. 

 

Edited by citizenX
  • Like 1
Posted
13 hours ago, citizenX said:

Keep in mind that timer is designed to only turn clockwise, so if someone is using excess force to turn it counter-clockwise that can crack the knob (and is really the only reason I've ever seen it crack), not to mention potentially damaging the timer. By the way, all the knobs are the same so you can temporally just swap it with one you don't use that often, like the signal control. 

 

I need you to talk to my wife about this and cleaning the lint screen. 

 

Posted
8 minutes ago, Dr. Horshenschwartz said:

I need you to talk to my wife about this and cleaning the lint screen. 

 

Been fighting that battle with customers for 35 years. Let me know when you figure it out! 🤣

  • Haha 1

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