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  • Upcoming Events

    • 15 February 2025 03:00 PM Until 04:00 PM
      1  
      Returning guest presenter Aaron Wilson is back for another exciting discussion. This time, we'll be talking about...
      The Science of CYA: How to Keep the Customer Safe, Document Your Work, and Not Get Sued
      We take on a lot of liability as appliance repair techs, and that can get us into sticky situations whether we've done anything wrong or not. Aaron will be teaching us all about how to navigate this side of the trade.
      We'll start by going over a tragic, real-world case study where a sloppy installation had lethal results, analyzing exactly how the installer's negligence caused this. From there, our scope will expand to what kind of safety precautions we should implement in our own work, both for the customer's sake and for our own.
      But even if you do everything perfectly, there's still the famous "technician witch hunt." Well, we'll also talk about how to deal with that by thoroughly documenting your work and putting yourself beyond legal reproach.
      A little about our guest, Aaron Wilson:
      Aaron has been in the appliance repair trade for about 15 years, starting out by doing installations before moving on to bigger and better things. He worked for C&W Services as a Sub-Zero authorized servicer for a time and thereafter joined Mr. Appliance of Highland Park in the Dallas area, where he worked for years as the lead technician and field service manager. These days, he's making sure that all the appliances of everyone's favorite fried chicken place are in tip-top shape as the Quality and Performance Consultant for the southwest branch of Chick-fil-A. In addition, he has taught many classes on refrigeration repair and advanced diagnostics, during which time he also developed training material for the soft skills side of things, which he is delighted to share with you. On top of all that he's a certified graduate of the Master Samurai Tech Academy, so he knows his stuff!
      Also, follow this Calendar Event so you'll get notified of new posts here. Look for the "Follow" button either at the top of the topic on desktop or below the topic on mobile.
      Who: This workshop is available to everybody, including you! You don't have to be a member of Appliantology to join the fun.
      When: Saturday, February 15 @10:00 AM Eastern Time.
      Where: Online via Zoom
      How:
      Click here to register. If you're interested, register now. Arrive a couple minutes early to make sure your connection is working. Set a reminder for yourself for this workshop so you don’t miss it. 

GE Monogram 42" built in model ZISS420DRGSS, evaporator fan icing up


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Posted

The fridge was manufactured in Oct, 2005 and we bought it used about 5 years ago. It's ran fine with no issues but recently (last six months) has developed an issue where the evaporator fan will get stuck as ice forms around the tray and catches the fan. I've tried unplugging the unit for 8 hours, which manually defrosts the ice, and it may be good for a week or so.

I recently replaced the icing tray which is supposed to heat the ice under the evaporator assembly and then drain off into the pan sleeve where the compressor evaporates the water. This worked well for about 3 days and then the pan went dry so I knew the ice was not melting under the evaporator.

I'm currently manually scraping the ice around the fan opening so the unit will continue to cool until I can figure this out.

I've gone through the onboard diagnostics (damper tests, temp control reset, etc) and everything seems to functioning well. 

Before I drop $8K on a new fridge, I'd like to try and fix this if possible.

I've left the back panel off the freezer section for easy access to the fan (pic below shows the ice as it's formed below the fan).

Any help would be greatly appreciated.

IMG_3086.jpeg

  • 2 weeks later...
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  • Coley

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  • Sinister310

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Posted

I'm seeing the same problem on a similar unit. Takes about a month before it stops the fan.

Posted

Did you find a solution? I have similar model fridge, about 16 + years old. Started having similar problems last year with icing in my fridge side. Thought it was the damper but it was fine. I replaced some of the temperature sensors. That worked. I replaced one that was easy to get to on the lower freezer side wall as well. There is another one above that fan. Maybe if you replaced that? PART 336, a few bucks on amazon. Good luck.

ZISS420DRISS.jpeg

  • 4 months later...
Sinister310
Posted

Does your fan constantly run? I have a similar model and it seems that the freezer fan runs all day long

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