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  • Upcoming Events

    • 15 February 2025 03:00 PM Until 04:00 PM
      1  
      Returning guest presenter Aaron Wilson is back for another exciting discussion. This time, we'll be talking about...
      The Science of CYA: How to Keep the Customer Safe, Document Your Work, and Not Get Sued
      We take on a lot of liability as appliance repair techs, and that can get us into sticky situations whether we've done anything wrong or not. Aaron will be teaching us all about how to navigate this side of the trade.
      We'll start by going over a tragic, real-world case study where a sloppy installation had lethal results, analyzing exactly how the installer's negligence caused this. From there, our scope will expand to what kind of safety precautions we should implement in our own work, both for the customer's sake and for our own.
      But even if you do everything perfectly, there's still the famous "technician witch hunt." Well, we'll also talk about how to deal with that by thoroughly documenting your work and putting yourself beyond legal reproach.
      A little about our guest, Aaron Wilson:
      Aaron has been in the appliance repair trade for about 15 years, starting out by doing installations before moving on to bigger and better things. He worked for C&W Services as a Sub-Zero authorized servicer for a time and thereafter joined Mr. Appliance of Highland Park in the Dallas area, where he worked for years as the lead technician and field service manager. These days, he's making sure that all the appliances of everyone's favorite fried chicken place are in tip-top shape as the Quality and Performance Consultant for the southwest branch of Chick-fil-A. In addition, he has taught many classes on refrigeration repair and advanced diagnostics, during which time he also developed training material for the soft skills side of things, which he is delighted to share with you. On top of all that he's a certified graduate of the Master Samurai Tech Academy, so he knows his stuff!
      Also, follow this Calendar Event so you'll get notified of new posts here. Look for the "Follow" button either at the top of the topic on desktop or below the topic on mobile.
      Who: This workshop is available to everybody, including you! You don't have to be a member of Appliantology to join the fun.
      When: Saturday, February 15 @10:00 AM Eastern Time.
      Where: Online via Zoom
      How:
      Click here to register. If you're interested, register now. Arrive a couple minutes early to make sure your connection is working. Set a reminder for yourself for this workshop so you don’t miss it. 

Recommended Posts

Posted

I have a GE ptw600bsr1ws clothes washer that's a little over a year old. The start button light is flashing, and it won't do anything. I've tried unplugging it for a few hours. I tested the door lock for resistance, and it seems to be working correctly. I manually locked it with the key inserted, and still nothing. The fill hose screens aren't clogged. Sometimes it'll start if I keep pressing the start button over and over, but I can't seem to find the magic combo to make it work easily.

I haven't found any instructions on how to get it into diagnostics mode.

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  • ServiceTech_Daniel

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  • fjs0001

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Posted (edited)

The tech sheet should be underneath the machine taped to the side . The start button flashing may be a error code, but you'll need to be in diagnostic's to determine what that error is . 

Press and hold the Start button while rotating the cycle selection knob 180 degrees clockwise then release the start button. The LED will start flashing.  Then you turn the knob 1 click clockwise and push start.(That is where the error codes are stored) If there is a error code the led will display a pattern of LEDS , copy them down or take a picture. Push start again and write them down . keep doing that until you have copied all the error codes down . (It will start over) 

Then come back and let us know what you found and we will look up the error codes. Unfortunately we aren't allowed to hand out manuals or tech sheets as it is against the rules of the site to distribute them. . Though feel free to sign up for appliantology.org and become a premium member and have access to almost unlimited tech sheets service manuals ect and technical support.

Edited by ServiceTech_Daniel

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