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  • Upcoming Events

    • 15 February 2025 03:00 PM Until 04:00 PM
      1  
      Returning guest presenter Aaron Wilson is back for another exciting discussion. This time, we'll be talking about...
      The Science of CYA: How to Keep the Customer Safe, Document Your Work, and Not Get Sued
      We take on a lot of liability as appliance repair techs, and that can get us into sticky situations whether we've done anything wrong or not. Aaron will be teaching us all about how to navigate this side of the trade.
      We'll start by going over a tragic, real-world case study where a sloppy installation had lethal results, analyzing exactly how the installer's negligence caused this. From there, our scope will expand to what kind of safety precautions we should implement in our own work, both for the customer's sake and for our own.
      But even if you do everything perfectly, there's still the famous "technician witch hunt." Well, we'll also talk about how to deal with that by thoroughly documenting your work and putting yourself beyond legal reproach.
      A little about our guest, Aaron Wilson:
      Aaron has been in the appliance repair trade for about 15 years, starting out by doing installations before moving on to bigger and better things. He worked for C&W Services as a Sub-Zero authorized servicer for a time and thereafter joined Mr. Appliance of Highland Park in the Dallas area, where he worked for years as the lead technician and field service manager. These days, he's making sure that all the appliances of everyone's favorite fried chicken place are in tip-top shape as the Quality and Performance Consultant for the southwest branch of Chick-fil-A. In addition, he has taught many classes on refrigeration repair and advanced diagnostics, during which time he also developed training material for the soft skills side of things, which he is delighted to share with you. On top of all that he's a certified graduate of the Master Samurai Tech Academy, so he knows his stuff!
      Also, follow this Calendar Event so you'll get notified of new posts here. Look for the "Follow" button either at the top of the topic on desktop or below the topic on mobile.
      Who: This workshop is available to everybody, including you! You don't have to be a member of Appliantology to join the fun.
      When: Saturday, February 15 @10:00 AM Eastern Time.
      Where: Online via Zoom
      How:
      Click here to register. If you're interested, register now. Arrive a couple minutes early to make sure your connection is working. Set a reminder for yourself for this workshop so you don’t miss it. 

Refrigerant leak in older Maytag Plus MTB2156BEW?


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The freezer has had lots of ice for a while now, and food in the back of the fridge was also freezing. I assumed this was due to poor door seals and I was intending to replace them. Then on Friday all the ice in the freezer started to melt. The condenser fan has good air flow but the air is not warm. The coils are a little dusty but not as bad as I expected considering they haven’t been cleaned in 25 years. The compressor feels warm to the touch. It seems like it’s vibrating a little, but it’s hard to tell since the fan is also vibrating. When I touch the outside jacket of the coil to suppress the vibration, the condenser vibrates less as well. The evaporator fan seems to be working fine as well. The refrigerator has been running continuously except when in defrost. On Saturday night (before total thaw) I noticed that the refrigerator stopped running and the back of the freezer felt warm to the touch, suggesting that the heater was on. By the time I got the back of the freezer compartment opened up there was no ice on the evaporator coil and it wasn’t even cold.  I used a screwdriver to engage the defrost timer and although the refrigerator stopped running the heater did not turn on, perhaps because the thermostat did not call for heat due to the warm compartment? I cannot find anything visually wrong except that the clips that hold the heater to the bottom of the evaporator coil are rusted and the heater dropped down. I have had the refrigerator running for a couple of hours now and there is no frost on the coil at all, only a little condensation on one of the lines. When I open the freezer compartment I can hear a faint noise. I’m not sure if it is vibration or refrigerant running through the coil. My only guess is a refrigerant leak, but of course I hope I’m wrong. I looked at the flow chart on this website as well and it seems like that could be the cause. What could cause a refrigerator that has been sitting in the same spot for 25 years to develop a leak out of the blue?

I’m also curious about these copper lines. They are different from say a mini-split heat pump and not what I expected. There are lines in the back that go up into the case and I assumed that they went to the evaporator coil but that doesn’t seem to be the case. I have no idea where they go. Instead, it seems like one line with a thin line running along side it goes to the evaporator coil. Very different from what I expected.

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