GE GTW465ASNOWW HELP! New board installed.

[1eyedCharlie]

Hi all! Put a new motherboard in my 1 yr old washer, it was dead. Now I have power but nothing works correctly. It only fills for a min then drains and tries to spin but can't, there's nothing in there to spin. 

Do I have to program it or something? I tried to go into service mode to look for codes but the pause button won't work and I can't turn off the machine. Plus the lid won't lock. I have the circuit breaker flipped so it doesn't burn itself out trying to spin. 

I finally have power but nothing works.

I can't set anything.

I'm open to any suggestions! 

[dfphoto]

One thing you model number is incorrect its 0WW

yes your pcb needs the personality changed to the correct one problem is I don't have the manual for 465 and you need to know what to set...

Long story short you would need to contact the company you got the board from get your machine into service mode and then punch in the code for the machine.

[1eyedCharlie]

Thank you, I'll try that, nothing else has worked. I appreciate your time.

[dfphoto]

This happened to me on my girls washer so it won't be a big deal but I was surprised the manual I had didn't have your model.

[dfphoto]

0. Field Service Mode Entry

   Press and hold Start button while rotating the cycle selection knob 180 degrees (7 clicks) and then release the Start button.
   • Once service mode is entered all LEDs will be flashing.

   • The cycle selection Knob is now used to control the test selection menu.

   • –  Rotating the knob clockwise will increment the test numbers in the display.

   • –  Rotating the knob counter clockwise will decrement the test number in the display.

   • –  Models without 7-segment display: Will display tests using the status lights above the cycle knob in a binary format. (See Binary Chart).

   • –  Turning the knob to go to a different test will terminate any current

     active test.
     • Once test number is selected, pressing Start will begin the selected test.

     Exit Field Service Mode

     • Field service mode will time out after 30 minutes if there is no user activity. • Models without 7-segment display: Press and hold the Start button for

     3 seconds.
     • Models with a 7-segment display: Press Power button.

 

[dfphoto]

Tests start at 0 each click is a different test.

 

Test 17

Change Personality

Pressing Start will start the test and display the first valid personality.

Each additional Start button press will display the next valid personality from the personality chart in the middle of this page. Continue to press Start button until desired personality is displayed which corresponds to the model number.

When desired personality is flashing, press and hold Start button for 3 seconds to set the personality.

Control will exit service mode. NOTE: If the selected personality is already set nothing will happen.

On models below GTW680:
- Personality will be displayed in binary (see Personality Table).

NOTE: Personality 0 will be the first personality selected and all LEDs will be off.

On models GTW680 and higher: - Personality will be displayed on

7-Segment Display.

[1eyedCharlie]

I've referred my handyman to this forum, thank you all so much! I'm gonna try to go into  Field Service Mode and see if I can figure it out. If not me, maybe he'll have better luck. It's not something he's familiar with and I don't know Jack!

Thanks again everyone!

Deb