Thermador cooktop - need tech info

[Joe B, Stoughton Appliance Repair]

Manufacturer: Thermador

Type of Appliance: Cooktop

Model Number: GGS36

Have you validated the model number at an online parts site like Repair Clinic? (yes or no): Yes

Have you watched the video on how to search for manuals and have you searched the Downloads section prior to posting this request? (yes or no): Yes

Hello,

Found an update about simmer burner kits. Need service manual info if available. 

Thanks

Customer complaint: “Hello. We have a cooktop, as noted below, and one of the burners isn't connecting. (Gas.) Is this something you can help with? Thank you.”

[Son of Samurai]

Unfortunately, it looks like this model is old enough that they don't have any useful info on it.