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  • Upcoming Events

    • 15 February 2025 03:00 PM Until 04:00 PM
      1  
      Returning guest presenter Aaron Wilson is back for another exciting discussion. This time, we'll be talking about...
      The Science of CYA: How to Keep the Customer Safe, Document Your Work, and Not Get Sued
      We take on a lot of liability as appliance repair techs, and that can get us into sticky situations whether we've done anything wrong or not. Aaron will be teaching us all about how to navigate this side of the trade.
      We'll start by going over a tragic, real-world case study where a sloppy installation had lethal results, analyzing exactly how the installer's negligence caused this. From there, our scope will expand to what kind of safety precautions we should implement in our own work, both for the customer's sake and for our own.
      But even if you do everything perfectly, there's still the famous "technician witch hunt." Well, we'll also talk about how to deal with that by thoroughly documenting your work and putting yourself beyond legal reproach.
      A little about our guest, Aaron Wilson:
      Aaron has been in the appliance repair trade for about 15 years, starting out by doing installations before moving on to bigger and better things. He worked for C&W Services as a Sub-Zero authorized servicer for a time and thereafter joined Mr. Appliance of Highland Park in the Dallas area, where he worked for years as the lead technician and field service manager. These days, he's making sure that all the appliances of everyone's favorite fried chicken place are in tip-top shape as the Quality and Performance Consultant for the southwest branch of Chick-fil-A. In addition, he has taught many classes on refrigeration repair and advanced diagnostics, during which time he also developed training material for the soft skills side of things, which he is delighted to share with you. On top of all that he's a certified graduate of the Master Samurai Tech Academy, so he knows his stuff!
      Also, follow this Calendar Event so you'll get notified of new posts here. Look for the "Follow" button either at the top of the topic on desktop or below the topic on mobile.
      Who: This workshop is available to everybody, including you! You don't have to be a member of Appliantology to join the fun.
      When: Saturday, February 15 @10:00 AM Eastern Time.
      Where: Online via Zoom
      How:
      Click here to register. If you're interested, register now. Arrive a couple minutes early to make sure your connection is working. Set a reminder for yourself for this workshop so you don’t miss it. 

Bosch B21CL81SNS/04 Freezer DEFROST


Recommended Posts

Robert Couchman
Posted

This French door freezer/fridge is six or seven years old. Recently it stopped making icecubes instead adding water to the ice cube tray creating a frozen mess. I assumed it was the ice cube maker(wrong), ordered a replacement, in the meantime the compressor started running nearly continuously. I cleaned the coils, removes the plastic coves over both fridge and freezer evaporator coils. Fridge was fine but freezer coils were packed in ice. Since I couldn't find a method for testing the defrost thermostat, I ordered one and after the manual defrost was completed, closed things up. When the part arrived, I again removed the plastic freezer baffle and although  nearly a week had passed, there was no ice on the coils. 

I welcome your thoughts.

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  • Robert Couchman

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  • Jack UvAllTrades

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Jack UvAllTrades
Posted

Sure seems like your defrost thermostat was bad. If it failed in the state where it signaled that the freezer temp was over the limit, it would not allow the defrost heater to come on, which would cause a buildup of ice. Most of them will turn the heating element off at X degrees (where X is generally between 40° and 60°). They don't reset themselves until the freezer is below Y degrees (again, varies by model, but it just ensures that your system is working well again before it resets).
Your ice cubes were a mess because your coils were frozen over, blocking airflow thru the freezer and not allowing it to cool. My issue was nearly the same, but it was a bad timer that didn't advance to defrost mode. Yours advanced, but the sensor failed. Bet if you had ice cream in there, that it was really really soft/melted.

Robert Couchman
Posted

Thanks, very interesting reply, here's my dilemma, I have a new defrost thermostat which I have not installed yet because, first of all I don't have a strategy for testing to confirm the part is faulty and second because after running the fridge for a week following the manual defrost, the evaporator coils were not frosted up. I am assuming that if the defrost thermostat had failed, there would be significant frost build up over that period of time.

Your thoughts?

 

Jack UvAllTrades
Posted

Oh, I thought you replaced the defrost thermostat and that fixed it. If it hasn't iced up since and you haven't replaced anything, the original problem could have been a one-off. If the freezer door wasn't closed tightly for a while (like even overnight), it could easily have easily let enough moisture in to freeze over the coils, which would have caused the ice cube mess. The normal defrost cycle wasn't enough to overcome a system that was frozen over, so it couldn't ever catch up. I know when ours freezes, it takes a while to get it cleared even with everything off and a heat gun.
It also could have been food blocking the airflow and that got straightened out when you cleaned the system. 
Our basement non frost-free freezer has had the door cracked open a couple times, not much, just a crack, but it's enough that we have to empty it all out to remove all the frost buildup that happens because of it.

Robert Couchman
Posted

Thanks for the thoughtful, lengthy reply! I really appreciate the effort you put into it:)

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