Jimmyjam Posted September 9, 2024 Posted September 9, 2024 Manufacturer: samsung Type of Appliance: refrigerator Model Number: RF28JBEDBSG/AA Have you validated the model number at an online parts site like Repair Clinic? (yes or no): YES Have you watched the video on how to search for manuals and have you searched the Downloads section prior to posting this request? (yes or no): YES I am reaching out to see if you can give me the information for the samsung ice maker repair kit. I have included an attachment photo of the fridge model number tag. I believe based on the model and serial number that determines exactly which kit I will use. I also was informed that if I am not a certified samsung technician I do not have Privy to this information. Or at least based on my specific model and serial numbers it's not readily available on the lists that are out there for the general public. Any help would be very much appreciated.
Team Samurai Son of Samurai Posted September 10, 2024 Team Samurai Posted September 10, 2024 Here's the service manual in case you don't have it: Have you taken a look at this doc?
Jimmyjam Posted September 13, 2024 Author Posted September 13, 2024 yes i have seen this doc. However the 8th and ninth digit of my serial number ( GC - production range) is not listed in the section corresponding to my model number ( RF28JBEDB**)
Jimmyjam Posted September 13, 2024 Author Posted September 13, 2024 I was told that you must be a certified samsung tech in order to get the correct IM repair kit info directly from samsung in this particular instance. IE; (the 8th and ninth digit of my serial number ( GC - production range) is not listed in the section corresponding to my model number ( RF28JBEDB**)
Jimmyjam Posted September 13, 2024 Author Posted September 13, 2024 And thank you for the service manual.
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