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  • Upcoming Events

    • 15 February 2025 03:00 PM Until 04:00 PM
      1  
      Returning guest presenter Aaron Wilson is back for another exciting discussion. This time, we'll be talking about...
      The Science of CYA: How to Keep the Customer Safe, Document Your Work, and Not Get Sued
      We take on a lot of liability as appliance repair techs, and that can get us into sticky situations whether we've done anything wrong or not. Aaron will be teaching us all about how to navigate this side of the trade.
      We'll start by going over a tragic, real-world case study where a sloppy installation had lethal results, analyzing exactly how the installer's negligence caused this. From there, our scope will expand to what kind of safety precautions we should implement in our own work, both for the customer's sake and for our own.
      But even if you do everything perfectly, there's still the famous "technician witch hunt." Well, we'll also talk about how to deal with that by thoroughly documenting your work and putting yourself beyond legal reproach.
      A little about our guest, Aaron Wilson:
      Aaron has been in the appliance repair trade for about 15 years, starting out by doing installations before moving on to bigger and better things. He worked for C&W Services as a Sub-Zero authorized servicer for a time and thereafter joined Mr. Appliance of Highland Park in the Dallas area, where he worked for years as the lead technician and field service manager. These days, he's making sure that all the appliances of everyone's favorite fried chicken place are in tip-top shape as the Quality and Performance Consultant for the southwest branch of Chick-fil-A. In addition, he has taught many classes on refrigeration repair and advanced diagnostics, during which time he also developed training material for the soft skills side of things, which he is delighted to share with you. On top of all that he's a certified graduate of the Master Samurai Tech Academy, so he knows his stuff!
      Also, follow this Calendar Event so you'll get notified of new posts here. Look for the "Follow" button either at the top of the topic on desktop or below the topic on mobile.
      Who: This workshop is available to everybody, including you! You don't have to be a member of Appliantology to join the fun.
      When: Saturday, February 15 @10:00 AM Eastern Time.
      Where: Online via Zoom
      How:
      Click here to register. If you're interested, register now. Arrive a couple minutes early to make sure your connection is working. Set a reminder for yourself for this workshop so you don’t miss it. 

Recommended Posts

Posted

79641073.311  model

The bearing and drum spins freely.

Sears parts department sent twice same stator which has a sensor attached to it and the connector is same by size but 2 of 3 prongs on both edges of the connector do not fit. The one prong in the middle looking like a phone jack is same as on my stator. Sears schematic parts diagram shows the correct parts without a sensor and without a harness but keep sending me wrong stator they even even do not list on their website. I asked them for dis discrepancy to N.A. They stated the model of the washer fits the part they sent me even-though the connector will not fit and has a sensor my stator has not neither the harness for it.  They sent twice Stator 4417EA1002Z matching by model number of the washer but not in reality physically. I measured resistance of old stator between all 3 prongs showing 11 Ohms. New stator shows same resistance. I could force push-in the connector into the new stator but who knows, winding difference......... I don't want to go that that way. I found a same stator on a web which has no sensor and has same connector but by crossing it doesn't fit my model according to website. Really confusing and cornered like a rat.

Picture shows a connector which will take the stator they sent but my connector has aforementioned difference. 

Thanks in advance.

CathleenWasher WebsNew connector.jpg

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Posted Images

Posted

LE is a locked rotor check the hall sensor

Screen Shot 2025-02-07 at 7.01.19 PM.png

Screen Shot 2025-02-07 at 7.01.29 PM.png

Posted

Thanks for the info. Since I started testing the function, I watched if I get some movement or at least a twitch of the rotor to N.A. which is also indication of not getting power at all but search engine points frequently just to a new stator replacement. My model has no sensor but I guess the sears stator they sent me with sensor I can just remove. I got finally a tech service manual yesterday which points the issue to a wiring or a connectors between stator and the ECM, could be also soldering pins on the ECM

My old stator has 11 ohms all 3 winding between each other. I can see a winding differences in color between certain coils - like lighter/darker colors, nothing burnt. Your help is expending my knowledge about these types of washers I don't get to frequently but looking for it cause I like troubles. Old stator maybe still good and the search engine lours me to get new stator disregarding facts that other issues are possible. Forum like this is very helpful plus service manual .

Posted

Little update; the harness from stator to ECM is in great shape and by conductivity. Wiggle and tap test also to the ECM didn't show anything. I turned it on for self test, without water- 1st test went fine/pump or solenoids, second test for spin triggered little jolt to the rotor but stopped and display went dark. Tried to turn it ON, Reset and nothing so I found the main bigger fuse on ECM board got blown. I think the ECM saw some issue with the circuit and didn't allow to spin the motor when washing but I forced it by the test to come ON which resulted the blown fuse. Service manual states if every other test is good then the ECM is toast.  Waiting now for used ECM to see if I can prevail.  

Posted

you can solder a fuse holder and add either slow blow or fast blow fuses

Posted

Yes, exactly... Thanks. 

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