dishonerable Whirlpool dishwasher will not fill

[grizzly]

WP dishwasher model: DU7400XS2

Does not fill. Customer replaced fill valve. Still does not fill. Told him to check to make sure all house water valves leading to the DW are open, he claims they are.

He says the wash motor runs, so I'm assuming the timer is at least advancing, and perhaps the contacts for the fill valve are the culprit, or maybe a wire to the valve is broken, etc.

IF the valve is not getting voltage (not sure yet on this, haven't been to his house yet to verify) then does this leave only the timer as suspect, or am I missing something?

EDIT: Got in a hurry and spelled dishonorable wrong, can't seem to fix since it is in the subject line.

 

[Pegi]

First thing to check would be the flood switch also known as the float switch, voltage to the fill vlalve goes from the console to the valve thru this switch, could be  the float is stuck up, switch could be bad, lever could be damaged..

[BrntToast]

ive seen several w/p d/w where the float gets stuck because there is supposed to be a lil steel clip on the botton of the float shaft to keep it from raiseing too high, somehow this lil clip goes missing and disappears

<shrug>