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Neptune mah5500b

texasred

By texasred
in DIY Appliance Repair Help

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texasred Yamabushi

texasred

Posted
Posted

Start this washer  with door closed  .  Door open message displays.  Have narrowed down to wax motor door lock mechanism should ohm 1900 at 600. The wonderful neptune with its 157 page service manual!!  Any other words to the wise on Le' Neptune? 

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Samurai Appliance Repair Man Sensei

Samurai Appliance Repair Man

Posted
  • Team Samurai
Posted

Does the wax motor get voltage? Does it extend the plunger when it does? If so, that S-clip behind might have gotten compressed a little bit; take it out and bend it out just a tad.

Trying to help Sensei

Trying to help

Posted
Posted

Do you have the complete model number?  If you are getting door open errors then your unit should not have a wax motor in the door lock asm.  It uses a 3 wire solenoid to lock and unlock the door.  Also, the door open has nothing to do with the locking, it has to do with the board either not seeing the correct signal from the door open/closed switch or misinterpreting it (bad board).  If you push the door switch closed does the light go out?  Do you have a meter we can test the circuit? 

  • 3 weeks later...
texasred Yamabushi

texasred

Posted
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Posted

It was the door lock mechanism.  Thanks for the info. to confirm

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