Tired of guessing on service calls?

Click here to check out our structured, online appliance repair training courses for rookies and experienced techs.

FAQs | Repair Videos | Academy | Newsletter | Podcast | Contact

Stay connected with us...

Samurai on Facebook - become a fan today! Sign up for our free newsletter and keep up with all things Appliantology. Subscribe to our YouTube channel for lots of appliance repair tips and help! Follow the Samurai on Twitter and get timely morsels of Appliantological Wisdom! Subscribe to our MST Radio podcast to learn secrets of the trade.
  • Announcements

    • Samurai Appliance Repair Man

      Webinar Recordings Index Page   10/03/2017

      On-demand appliance repair training videos for Professional Appliantologist members Over 30 hours (and growing!) of original, high quality appliance training webinars developed and given by yours truly are at your fingertips, on topics you won't find anywhere else. Fill in those knowledge gaps, strengthen those areas of uncertainty, and boost your skills. Watch on mobile or desktop at your convenience whenever, wherever.  Ultra Short Primer on Basic Electricity, Circuits, Ohm's Law, and Schematic Reading (Length: 1:04:48) Basic Refrigerator Troubleshooting (Length: 1:10:45) Schematic Reading Workshop, 10/2015 (Length 1:19:08) Troubleshooting Strategies for Computer-Controlled Appliances (Length: 48:34) Semiconductors and PN Junctions (Length: 1:04:37) Appliance Temperature Sensing Devices & Technology (Length: 1:27:33) Voltage Measurements, Meters, Ghost Voltages, and Triac-controlled Neutrals (Length: 1:29:32) Troubleshooting with Tech Sheets, Part 1, 4/2016 (Length: 1:09:26) Troubleshooting with Tech Sheets, Part 2, 4/2016 (Length: 1:21:11) Tech Sheet Review, 4/9/2016: Bosch Speed Cooker, Amana Refrigerator, GE Glass Cooktop Range (Length: 1:22:58) Pulse Width Modulated (PWM) Switches used in Samsung Switched Mode Power Supplies (SMPS) (Length: 27:07) PWM Computer Cooling Fan in a Whirlpool Refrigerator (Length: 14:53) Understanding AC Split-phase Household Power Supplies (Length: 52:41) Troubleshooting a Samsung Electric Dryer without Disassembly using Live Tests and the Schematic (Length: 22:47) Troubleshooting a Bosch Dishwasher No-Heat Problem using the Schematic and Live Tests (Length: 15:38) Linear Motors and Linear Compressors (Length: 55:54) Bi-directional PSC Drive Motor Systems in Whirlpool VM Washers (Length: 56:52) Appliance Service Call Structure and Troubleshooting Strategies (Length: 1:00:16) The Ten Step Troubleshooting Tango and Workshop Exercises (Length: 1:35:39) Troubleshooting Ten-Step Tango Advanced Workshop (Length: 1:32:06) Ten-Step Tango Troubleshooting Workshop: Refrigerators (Length: 1:35:57) Whirlpool Duet Washer Schematic Analysis & Whirlpool Dryer Moisture Sensor System (Length: 1:03:04) Neutral Vs. Ground, Inverter Microwave, Digital Communications, Loading Down in DC loads, and more! (Length: 1:14:45) Gas Oven Service Call After a Parts Changing Monkey (Length: 36:04) AFCI and GFCI Circuit Protection Technology (Length: 41:26) Troubleshooting Samsung Refrigerators and more (Length: 1:29:58) 3-way Valves and Dual Evaporator Refrigerators (Length: 1:15:45) Split-Phase Compressors and PTC Start Devices (Length: 1:11:57) Gas Dryer Ignition Systems (Length: 53:50) Refrigerator Sealed System Thermodynamics, Part 1 (Length: 43:07) Refrigerator Sealed System Thermodynamics, Part 2 (Length 1:09:09) To access these webinars and all the other info-goodies here at Appliantology, become a Professional Appliantologist today. If you need cost-effective, time-flexible, state-of-the-art appliance technical training, check out the Master Samurai Tech Academy.
    • Samurai Appliance Repair Man

      [Webinar] Samurai's Sealed System Sleuthing Secrets - 10/30/2017 @7PM ET   10/19/2017

      Having laid some theoretical groundwork in the last webinar, we're going to focus on practical considerations in this one. That means quick n’ dirty techniques for diagnosing sealed system problem using strategically chosen and skillfully interpreted temperature measurements.  Review homework from the first session on 10-2-2017. Home refrigerator practical design and operating rules-of-thumb useful for troubleshooting Practical application exercises Troubleshooting scenario exercise Techniques for making system temperature measurements for determining superheat and subcooling Sealed system diagnosis homework assignment (to be reviewed in the next webinar in this series) If you attended the first webinar in this series, this is your payday! We’re going to apply that keen, penetrating insight you now possess into money- and time-saving shortcuts you can use to diagnose real-world refrigeration systems on service calls. See this calendar event for more details                   
Wisdom9

Water Softener Troubleshooting > Brine Tank Water Level High

Recommended Posts

Wisdom9

Hi There,

 

I have noticed the water level in my brine tank creeping up over the past several weeks.  This morning I looked and it was very close to overflowing...yikes!

 

I haven't done any troubleshooting yet and was wondering if there is any information available to help troubleshoot the cause of this fluid level change.

 

Many thanks and Happy Holidays!

 

Toypost-21789-0-80235300-1356190020_thumb.jpost-21789-0-46975200-1356190049_thumb.j

Share this post


Link to post
Share on other sites

Need appliance parts? Call 877-803-7957 now!

RegUS_PatOff

does it have a model number ?

Share this post


Link to post
Share on other sites
Wisdom9

Hi, thanks for your fast reply.  I believe I have a Model 168 Autotrol valve with 460i timer.  I just found my original paperwork and it looks like I should be checking the "injector" & "screen".  From the diagram in my manual it doesn't look to be too terrible of a job.  Am I on the right track, what do you think ?  P.S.  Sorry for the poor quality photo's, I should have checked before posting them.

Edited by Wisdom9

Share this post


Link to post
Share on other sites
Cactus Bob

does this unit have a float chamber tube that sits in the salt tank ?

this would be a tube that you can look down from the top and see the float in the bottom

  • Like 1

Share this post


Link to post
Share on other sites
Wisdom9

Hi Bob,

 

It doesn't look like it.  What I have is a grey tube that goes down into the salt tank.  This tube (if I remember correctly) attaches to a larger plastic piece that sits at the bottom of the salt tank which I suspect may contain a ball valve of some sort, possibly to prevent air from getting into this line once all the brine has been drawn out of the tank.  My tank is full with water and salt so I haven't attempted to remove this line yet.  I'm trying to figure out the best way to remove the salt water in the tank then chip out the salt to get this line out so I can have a better look at it.

Share this post


Link to post
Share on other sites
Cactus Bob

if you put the system into manual re-gen

does the water in the brine tank get any lower ?

  • Like 2

Share this post


Link to post
Share on other sites
Wisdom9

Thanks for the picture!  That rebuild kit may come in very handy if need be.

 

I did put the system into manual re-gen for about 1/2 an hour but the water level in the tank wouldn't budge.  I cracked the fittings on the line that goes into the salt tank while it was in manual re-gen and the air bubbles that I introduced did get drawn into the valve so I'm thinking maybe my injector or screen might be dirty and preventing me from getting full suction.  I'm going to sleep on it and try again in the morning.  Thanks again for all your help.

Share this post


Link to post
Share on other sites
Cactus Bob

1/2 hour may not be enough

on the systems we sell , the first 1/2 hour is the fill part of the cycle

on ours the fill is a half hour but the fill is also controled by the tank float so when the water reaches a pre set level it stops and the system does nothing for the rest of the time until the next part of the cycle

 

the thing that bothers me is , how does your system know how much water is in the tank ?

 

it sounds like your "answer" to the problem is as good as any , clean the screen and all related parts , then check for a good outcome 

Edited by Cactus Bob
  • Like 2

Share this post


Link to post
Share on other sites
Wisdom9

Good News everyone!  I tried setting the valve to the center of the "Brine/Slow Rinse" setting which seems to occur about 1 hour into a normal cycle.  I had the timer unplugged and left it in this position for 1 hour and no change in the level of the salt tank.

 

I then bypassed the softener, depressurized by opening all the valves using my finger or small screwdriver and removed the filter, injector and cap assembly.  The filter was plugged with what looked like a ball of rusty very fine fibers ??  I cleaned everything as well as I could, greased the o-rings and reassembled.  I tested the system and it is now drawing the brine from the salt tank and after a full run of the cycle (about 2 hours) the salt tank level is back to normal :smile: .  I am not sure where this rusty stuff is coming from but I will re-check the filter & injector again in a couple of weeks to see if it has returned.

 

Thank you again for all your help, Happy Holidays and God Bless.

Share this post


Link to post
Share on other sites
kdog
 plugged with what looked like a ball of rusty very fine fibers ?? 

 

 

Them there is the resin beads from the filter media in yer tank (resin bed). Could be an indication that a seal is failing in the valve.  Look carefully in your salt tank to see if this resin is present, as it would be drawn up each brinedraw cycle, the media bed tank sometimes cracks and leaks into the larger tank. If it works, great but keep yer I on it as the problem may reoccur - if the resin is leaking from the inner tank forget it as it's time to go shopping (if you wanna have soft water).

  • Like 1

Share this post


Link to post
Share on other sites
Wisdom9

Hi Roughshod,

 

Many thanks for the great advice.  The salt tank looks clean right now but I'll be sure to keep an eye out.

 

If it does come to shopping for a new unit are there any words of wisdom you can share?

 

Wishing everyone a safe and happy holiday,

 

Toy

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now