LG Service

[mrecords]

As a authorized Samsung Servicer, I get customer requests (friend of a friend) to service LG washers, dryers, fridges. However, when I inquired with LG how to go about finding a website where one can attain official service status with downloads of service manuals, I was told such a site doesn't exist by 3 company reps. Any enlightenment here would help.  

[john63]

<<<I inquired with LG how to go about finding a website where one can attain official service status>>>

 

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To become an LG ASC ?

 

What *state* are you in/located ?

[mrecords]

I am in Indiana.

[john63]

Sent you a PM...

[mrecords]

Thank you much. Why the hesitation of service techs to work on LG appliances? Just curious.

[john63]

That's the $64,000 question

 

I became an ASC almost from the beginning and was very impressed.

[mrecords]

Could it be . . . . . . a lack of information that I have had a hard time coming by; hence my question posted here? Doesn't seem LG is "tech friendly" on getting to know them, yet their service manuals are put together well.

[john63]

Non-authorized techs can sign up info at...

 

lgtechassist.com

[john63]

<<<Doesn't seem LG is "tech friendly" on getting to know them>>>

 

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This depends on---who you've contacted.

 

If you're dealing with "Customer Service"...

 

It's not their job (or training) to interact with servicers---most are young & inexperienced to boot.

[mrecords]

Thanks for the good info.