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Posted

Reg,

 

Send the ASKO 1475 dishwasher manual, please.

 

Thanks in advance,

Tyrus

  • 1 month later...
Posted

Domos to you, Spannerwrench. This Asko's leaving water in the sump up to the top of the clean out screen. Based on the manual you sent, I would raise pump out time. Does this DW have a check valve I should check? Do you have a component location manual? Thanks for the help you've already given.

Posted

There may be a check valve installed on the drain hose where it connects to the disposer outlet. I've seen those get filled with gookus before. Also if you're not very familiar with the ASKO DWs make sure you unplug it before you work underneath, you won't like it if you're wet and touch the wrong thing.

  • Like 1
Posted

What service manual do you use to access components? I've never serviced one before, and am not keen on experimenting on the customer's time.

  • Team Samurai
Posted

 not keen on experimenting on the customer's time.

 

Yet another reason to charge by flat rate vs. time and materials.  Unless you spend a lot of time in manufacturer training, the only practical way to learn is while actually on the job.  If you're charging by flat rate, the customer is protected while you're learning and gaining new skills.  As you gain skill and proficiency in various models, your speed increases.  This is the equivalent of "getting a raise" because you're still charging the same amount but it takes you less time to complete the repair by virtue of your hard-won experience.  You get rewarded for getting better and the customer is protected from excessive charges while you're still learning.  

Posted

I don't have a problem doing that, as such. What I need is a "map" to get into the dishwasher; that's what I not going to do, and that's what I need help with--hence the "component location" manual/diagram request.

Posted

Thanks for your help, Spannerwrench.

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