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  • Upcoming Events

    • 15 February 2025 03:00 PM Until 04:00 PM
      1  
      Returning guest presenter Aaron Wilson is back for another exciting discussion. This time, we'll be talking about...
      The Science of CYA: How to Keep the Customer Safe, Document Your Work, and Not Get Sued
      We take on a lot of liability as appliance repair techs, and that can get us into sticky situations whether we've done anything wrong or not. Aaron will be teaching us all about how to navigate this side of the trade.
      We'll start by going over a tragic, real-world case study where a sloppy installation had lethal results, analyzing exactly how the installer's negligence caused this. From there, our scope will expand to what kind of safety precautions we should implement in our own work, both for the customer's sake and for our own.
      But even if you do everything perfectly, there's still the famous "technician witch hunt." Well, we'll also talk about how to deal with that by thoroughly documenting your work and putting yourself beyond legal reproach.
      A little about our guest, Aaron Wilson:
      Aaron has been in the appliance repair trade for about 15 years, starting out by doing installations before moving on to bigger and better things. He worked for C&W Services as a Sub-Zero authorized servicer for a time and thereafter joined Mr. Appliance of Highland Park in the Dallas area, where he worked for years as the lead technician and field service manager. These days, he's making sure that all the appliances of everyone's favorite fried chicken place are in tip-top shape as the Quality and Performance Consultant for the southwest branch of Chick-fil-A. In addition, he has taught many classes on refrigeration repair and advanced diagnostics, during which time he also developed training material for the soft skills side of things, which he is delighted to share with you. On top of all that he's a certified graduate of the Master Samurai Tech Academy, so he knows his stuff!
      Also, follow this Calendar Event so you'll get notified of new posts here. Look for the "Follow" button either at the top of the topic on desktop or below the topic on mobile.
      Who: This workshop is only available to tech members at Appliantology.
      When: Saturday, February 15 @10:00 AM Eastern Time.
      Where: Online via Zoom
      How:
      Click here to go to the forum topic with the registration link. If you're interested, register now. Arrive a couple minutes early to make sure your connection is working. Set a reminder for yourself for this workshop so you don’t miss it.  And check out past workshops here: https://appliantology.org/announcement/33-webinar-recordings-index-page/

Recommended Posts

Posted

Any illustrated manual, or sheets, for this unit will be great.  need the right ones and doing my own searching, when I have time.  Thanks in advance, this is one I have in shop to learn on. 

Posted (edited)

http://appliantology.org/files/file/1501-lg-fdbm-lfc25776-refrigerator-service-manual/

teach a man to fish..... searching example :

You needed a manual quickly and waited some time to get the info, all the while the manual and info has been right under your nose.

Next time, try searching the forum and the download section using the first 4 or five characters of your model number and add an "*"(wildcard) at the end such as, "GLDT696*". Make sure you use the Appliantology search box at the top right corner when searching using a numerical string with a wildcard and make sure the box besides it says "forums" for a forum search and then "download" for a search of the downloads section.

For instance searching Gldt696* i found a post that led me to this minimanual

http://appliantology...her-minimanual/

and this topic that has some useful info

http://appliantology...6t*#entry250644

If I want more to find more info I just remove one or more digits from my search string and try... maybe "GLDT*"..... I get the same results. And I find that mini manual when I search the downlaod section.

Maybe there is a manual that covers the entire series and is named "GLD"? I am not sure, I don't even know that is the name of the series but what the heck, I'll try it. So I search forums and download section using "GLD*".

Searched forums and nothing came up... can't be... oops i forgot to switch the box from" this topic" to "forums".... ok... 112 threads came up.. scroll through them and look for some interesting stuff... uh oh there is a service bulletin... Didn't list my exact model but I'll check it out anyway.

Now I'll switch the box to downloads and search "GLD*".... Ok..10 results. There is the mini manual I found earlier... and lookie here! There is a manual named " GE and Profile GLD GLC GDWT PDW Dishwashers Technical Service Guide".... http://appliantology...-service-guide/

Ok great... but my exact model is not specifically mentioned in that guide but maybe GE simply uses the mini manual to update this technical guide... maybe not.. but I will check it out shortly

But right now, gonna keep looking at the search list... there is another bulletin... gonna see what that's about.... etc

Okay, now I want to bolster my overall knowledge of this issue.. so this time I will use the google search box located top middle of the page and search " GE dishwasher dead" I get 112 results including http://fixitnow.com/...washer-repair/. May not apply but who knows.

I see another post about GE Monograms recall due to a thermal fuse issue causing breaker trips... not relevant... good to know but it got me thinking.. does this thing have an internal fuse... Check wiring diagram.. No problem.

here's another thread http://appliantology...-pdw9280j00ss/. It involves PDW model... but didn't that tech guide I found include PDW series along with my series? hmmmm let's check out that thread.... something about a dead machine caused by a shorted touchpad.. I'll keel that in mind.

Anyhow, this is how you can use this site to the fullest... hope that helps!

Edited by DurhamAppliance
  • Like 2
Posted

That helps, and I did find this lg pretty easy using the wild card.  The kitchen aid, i found  a manual, but not right models..  there are so many models and changes it still makes my head spin..lol..  The tip on searching with google while staying on site that I need to learn.  I have several others i am searching for and I was able to find them.  Thanks for your help and explaining how to better search.  I also have to figure out a good system to file them in , on computer..  This manual covers mod#s, publication #,  this model was in production at about 2008- 20010..  I'm not that good at admin, file organization, I have to push myself, and think harder, not a natural talent..  getting better and need a mentor, or good advice here.

 

I get on the computer and people ask me what did I get done today, fixed.. I say nothing but I have researched, how to fix them, where to get the parts, and ran ads to sell what I have in stock..  but made no cash today.  I bought 3 stoves, 4 friges and 7 washers and dryers, so far have 4 fixed (stove, three dryers)

 

Trying to load my computer for the next couple of days of battle and get parts ordered.  The friges if I can fix them will make good money, but I'm still learning a whole bunch on them..

 

Thanks Durham..

Posted

That helps, and I did find this lg pretty easy using the wild card.  The kitchen aid, i found  a manual, but not right models..  there are so many models and changes it still makes my head spin..lol..  The tip on searching with google while staying on site that I need to learn.  I have several others i am searching for and I was able to find them.  Thanks for your help and explaining how to better search.  I also have to figure out a good system to file them in , on computer..  This manual covers mod#s, publication #,  this model was in production at about 2008- 20010..  I'm not that good at admin, file organization, I have to push myself, and think harder, not a natural talent..  getting better and need a mentor, or good advice here.

 

I get on the computer and people ask me what did I get done today, fixed.. I say nothing but I have researched, how to fix them, where to get the parts, and ran ads to sell what I have in stock..  but made no cash today.  I bought 3 stoves, 4 friges and 7 washers and dryers, so far have 4 fixed (stove, three dryers)

 

Trying to load my computer for the next couple of days of battle and get parts ordered.  The friges if I can fix them will make good money, but I'm still learning a whole bunch on them..

 

Thanks Durham..

 

 

curjones, your title to this thread is EXACTLY how I do it.

 

For example: 

LG Refrigerator LFC255776SB

LG = Manufacturer

 

Refrigerator = Type appliance

 

LFC255776SB = Model number

 

Customer calls, gives you the above 3 words and within a few seconds, you will be able to see if you have the service material in your library.

 

Consistency is the key here.  Do NOT mix them up. It is second nature now when I download a weeks worth of material.

 

Manufacturer FIRST.  Type appliance SECOND.  Model # THIRD.  Each and every time.  Very easy searching once you get this system down.

 

My ENTIRE library (close to a couple thousand manuals, tech sheets, service bulletins, pictures, videos etc) is organized this way.  Sort them by pdf, jpeg, power point, word docs, videos also.  Takes a little time, but well worth the effort.

 

Hope this helps.

  • Like 1
Posted

Very helpful, I started sending a copy of the down load page to one notes, so for pages , tech sheets that cover mulit models, i could go back and maybe later put them in too.  We have to learn to be good record keepers.  More to study, search.  How to put it on cloud, or device. access it.  Not just the manuals, but parts, invoice, inventory, receipts.  I have to fix and sell some units to get the cashflow up to get the nice toys (tools).

 

Thanks for the input.

Posted (edited)

My files are stored in drop box folders like Beam's. I use evernote (similar to onenote) as an index to point me to the correct file. For instance, I do a repair.In evernote I. record customer's name, model Nunber of appliance... maybe a picture or two. Record notes and then link the dropbox file.

This way all of my notes and observations on a particular model are searchable. I only need one file name in dropbox for a manual although the manual covers many models. Evernote points me to that particular file. Any updated info or great points I find here on Appliantology, I place in evernote as well. I also make evernote entries simply listing a model number like Lg lfc25579 then link the dropboxfile to the lfc25576 manual. I might even copy the entire model listings from the first page of a manual and paste it in evernote and link the dropbox file.

For me, using Evernote/onenote and dropbox this way doesn't require as much rigidity and becomes comprehensive and fluid.

Edited by DurhamAppliance
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