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  • Upcoming Events

    • 15 February 2025 03:00 PM Until 04:00 PM
      1  
      Returning guest presenter Aaron Wilson is back for another exciting discussion. This time, we'll be talking about...
      The Science of CYA: How to Keep the Customer Safe, Document Your Work, and Not Get Sued
      We take on a lot of liability as appliance repair techs, and that can get us into sticky situations whether we've done anything wrong or not. Aaron will be teaching us all about how to navigate this side of the trade.
      We'll start by going over a tragic, real-world case study where a sloppy installation had lethal results, analyzing exactly how the installer's negligence caused this. From there, our scope will expand to what kind of safety precautions we should implement in our own work, both for the customer's sake and for our own.
      But even if you do everything perfectly, there's still the famous "technician witch hunt." Well, we'll also talk about how to deal with that by thoroughly documenting your work and putting yourself beyond legal reproach.
      A little about our guest, Aaron Wilson:
      Aaron has been in the appliance repair trade for about 15 years, starting out by doing installations before moving on to bigger and better things. He worked for C&W Services as a Sub-Zero authorized servicer for a time and thereafter joined Mr. Appliance of Highland Park in the Dallas area, where he worked for years as the lead technician and field service manager. These days, he's making sure that all the appliances of everyone's favorite fried chicken place are in tip-top shape as the Quality and Performance Consultant for the southwest branch of Chick-fil-A. In addition, he has taught many classes on refrigeration repair and advanced diagnostics, during which time he also developed training material for the soft skills side of things, which he is delighted to share with you. On top of all that he's a certified graduate of the Master Samurai Tech Academy, so he knows his stuff!
      Also, follow this Calendar Event so you'll get notified of new posts here. Look for the "Follow" button either at the top of the topic on desktop or below the topic on mobile.
      Who: This workshop is only available to tech members at Appliantology.
      When: Saturday, February 15 @10:00 AM Eastern Time.
      Where: Online via Zoom
      How:
      Click here to go to the forum topic with the registration link. If you're interested, register now. Arrive a couple minutes early to make sure your connection is working. Set a reminder for yourself for this workshop so you don’t miss it.  And check out past workshops here: https://appliantology.org/announcement/33-webinar-recordings-index-page/

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Posted

Hello All:

 

I am in need of the manual for the following GE Refrigerator Model Number:

 

GSHF5MGXCEBB

 

Problems:

 

No water dispensing, no ice making, no auger motion, and the digital readout on the freezer door is flashing 4 zero's (00 00).

 

I have done the following:

 

Split the water line at the connector under the left front of the fridge and depressed the dispenser handle and it did nothing. I blew through the other end and it is clear, i.e. no frozen line.

 

I trouble shot the icemaker and found the molex connector was not pushed in all the way connecting the icemaker to the fridge. Problem solved water valve working to the icemaker and icemaker cycles fine.

 

I took apart the dispenser area and checked the micro switch and it is fine. The solenoid appeared to be fine as well. I put it all back together. I also looked in the ice bin and cleared out some stuck cubes.

 

At this point I plugged the fridge back in and everything came on appropriately. In fact, I was able to cycle the dispenser auger worked fine, I got it to give me water when dispenser was depressed, and the temp readout was reading fine.  5 minutes later same problem, flashing zeros, no water from dispenser and no auger motion.

 

I looked over the main control board on the right rear, albeit much closer this time and found what appeared to be a darker brown possible heat burn area on one part of the main control board. I believe I have found the culprit. 

 

BTW, the compressor is not overheated, the fridge and freezer sections are appropriate temps.

 

I am looking forward to the next lessons for the Appliance Tech Bootcamp.

 

Appliance Guru any recommended resources for brushing up on circuit tracing for Appliance Repair.

 

I am happy to be here. I am in Vegas running Stanton Appliance Company.

 

Respect and thank you.

 

 

Posted

Hey nursingguy, glad to have you aboard. However we have to do a little housekeeping here. Remember, as stated in the info about this forum, this forum is for manual requests only. Questions regarding your appliance must be asked in the appropriate forum and in this case that would be the Kitchen Appliances Forum. Simply start another topic in that forum and cut and paste your questions you posted here. But don't ask for manuals in that forum, only questions. Thanks! We'll see if we can track down thus manual for ya, thanks!

  • Like 1
Posted

the closest I could find so far is this manual for disassembly and mainboard info http://appliantology.org/files/file/16-ge-arctica-pro%EF%AC%81le-side-by-side-refrigerators-service-manual/

Your fridge has interface controls at the dispenser and not in the ff section so info regarding on board self-diagnostics will not apply. Your testing must be done at the mainboard. This mainboard diagnostic aid is also helpful http://appliantology.org/files/file/45-ge-refrigerator-muthaboard-diagnostic-manual/

this wiring diagram is the closest that covers your model but not as useful as the previous linked documents http://appliantology.org/files/file/497-ge-gshl6kg-refrigerator-minimanual/

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