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  • Upcoming Events

    • 15 February 2025 03:00 PM Until 04:00 PM
      1  
      Returning guest presenter Aaron Wilson is back for another exciting discussion. This time, we'll be talking about...
      The Science of CYA: How to Keep the Customer Safe, Document Your Work, and Not Get Sued
      We take on a lot of liability as appliance repair techs, and that can get us into sticky situations whether we've done anything wrong or not. Aaron will be teaching us all about how to navigate this side of the trade.
      We'll start by going over a tragic, real-world case study where a sloppy installation had lethal results, analyzing exactly how the installer's negligence caused this. From there, our scope will expand to what kind of safety precautions we should implement in our own work, both for the customer's sake and for our own.
      But even if you do everything perfectly, there's still the famous "technician witch hunt." Well, we'll also talk about how to deal with that by thoroughly documenting your work and putting yourself beyond legal reproach.
      A little about our guest, Aaron Wilson:
      Aaron has been in the appliance repair trade for about 15 years, starting out by doing installations before moving on to bigger and better things. He worked for C&W Services as a Sub-Zero authorized servicer for a time and thereafter joined Mr. Appliance of Highland Park in the Dallas area, where he worked for years as the lead technician and field service manager. These days, he's making sure that all the appliances of everyone's favorite fried chicken place are in tip-top shape as the Quality and Performance Consultant for the southwest branch of Chick-fil-A. In addition, he has taught many classes on refrigeration repair and advanced diagnostics, during which time he also developed training material for the soft skills side of things, which he is delighted to share with you. On top of all that he's a certified graduate of the Master Samurai Tech Academy, so he knows his stuff!
      Also, follow this Calendar Event so you'll get notified of new posts here. Look for the "Follow" button either at the top of the topic on desktop or below the topic on mobile.
      Who: This workshop is only available to tech members at Appliantology.
      When: Saturday, February 15 @10:00 AM Eastern Time.
      Where: Online via Zoom
      How:
      Click here to go to the forum topic with the registration link. If you're interested, register now. Arrive a couple minutes early to make sure your connection is working. Set a reminder for yourself for this workshop so you don’t miss it.  And check out past workshops here: https://appliantology.org/announcement/33-webinar-recordings-index-page/

Samsung Twin Range FE710DRS/XAA Manual/Bulletin Request


Recommended Posts

Posted

     Would you please post the service manual for a Samsung Freestanding electric twin range Model - FE710DRS/XAA  and any bulletins related to temperature/cooking problems in the twin oven. 

     Very unique design for trying to make one oven into two ovens.  Very specific operating procedures from the owners manual.  Seems like it uses a wide variety of cooking styles, bake & partial convection with no broil element (lower), Convection bake using the broil element (upper).  Yeah!  

 

Thank you for your time and e-mails. 

 

In todays secret society of appliance information you're a key factor in conquering the mistakes of big business corporations. 

Posted (edited)

Are you sure that's a lower oven and not a warming drawer. No pointers on that problem, here's all I have on this Model.

 

Service Manual

BASIC: FTQ387LWGX
MODEL: FE710DRS
MODEL CODE: FE710DRS/XAA
 
 
 
Service Pointers
ASC20130613001

SUBJECT:

E-84 and E-85 Communication Errors
Background:
Range displays an E-84 or E-85 error code.
Solution:
Perform the three checks listed in the service bulletin.
 
ASC20110711001
Clock only displays time in Military 24‑Hour Format.
 
 
ASC20120907001

ASSY-PARTITION SWITCH

Partition Switch improvement – New Part Number

The ASSY-PARTITION SWITCH has been improved. The spring tension on the switch has been reduced. Please use the new switch for repairs.
 
 
Part Manuals
Version 0000 Version 01
 
 
Version 0001 Version 02
 
 
Version 0002 Version 03
 
 
Version 0003 Version 04
Edited by Samurai Appliance Repair Man
  • Like 1
Posted

     Great, thank you!  This oven uses a partition plate (like a rack & hits a switch in back) in the middle of the oven to separate the oven cavity into a lower & upper oven.  Yes, it does have a warming drawer (usually the storage drawer).

     No seal on the partition, upper can only convection bake/roast or broil.  It uses the broil element & second convection fan to cook.  The lower oven can't broil.  It use the bake element & cycles the primary convection fan for normal (?) bake.  Need to read to be sure.

     Remove the partition & it just a normal full sized oven cavity.  Temperatures were fine on both.  Upper = 377F average set on 400F convection (8 degree swing).  Lower = 415F set on 400F (20 degree swing), little high.  

     Cooking times may vary due to the convection air.  Auto changes the convection temperature (thankfully).  Not a very "user friendly" oven if your not used to convection cooking and you don't "study" the owners manual (and take a test :woot:).  I just wanted to study the specs before I go back & recheck, then cook for her :thumbsup:

Posted

Samanera = Novice  Really?

  • Team Samurai
Posted

Samanera = Novice  Really?

 

I guess I could ask a similar question: You've been a member of Appliantology since March 2011 and you've only made 8 posts?  Really?

 

But you can change that by simply participating more.  :blinky:

Posted

     Touché.  I would love to respond more and will make a conscience effort to do so.  I use your site almost daily for assisting our team.  I love to read the scenarios and attempts to better the engineers.  It's seldom I see the opportunity to contribute.

     We've been shunned from factory authorization due to our service agreements, locked factory service companies and the cutbacks of the corporations since 1989.  I spend the majority of my work day searching for real answers and teaching/convincing the team to use their heads instead of parts to solve problems. 

     My access to factory technical sites is growing smaller though.  I'm quite the admirer of your site.  I look forward to the day we can convince the world (or at least the USA) that information shouldn't be a secret. 

 

     I guess that wouldn't be a good selling point for the corporations, to post all the bulletins for the products they're still trying to sell.  Amen brother...

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