gear rack on drawers whirlpool gb2fhdxs04

[Dieseldaisy]

I believe I have an issue with the gear on the bottom rack attached to the door track? one side keeps falling out of the track preventing the door from closing does anyone have pictures or videos regarding the track assembly?

also what should I do to rectify the rime ice that built up because of the door not being closed all the way?         

[Samurai Appliance Repair Man]

This video shows you how to remove and re-poistion the rack:

 

[Dieseldaisy]

thank you what is happening with mine is the gear it self on the rod is coming off of the mechanism that holds it in on the sides closest to the panel of the refrigerator

[Dieseldaisy]

where the gear comes together with the rail.

[Dieseldaisy]

On December 10, 2015 at 9:18 PM, Dieseldaisy said:

where the gear comes together with the rail.

? 

[Dieseldaisy]

my gear rod keeps coming off the left side when I open the bottom rack