Wolf pivoting touch control panel won't stay in

[TLBT]

Hello, I am hoping that someone can help.  The touch control wont stay closed or "hide".  I know there must be some sort of catch or something to that effect that is broke. 

Also how and where to order Wolf parts from.

I have been researching everywhere without luck. 

Thanks!

[LI-NY Tech]

Is this a range or wall oven?  What's the model and serial?

[johntech]

Depends on what region of the country you live determines where you can order wolf and sub zero parts.

[johntech]

Whwere you located?

[TLBT]

Thanks for the posts, we are located in Cincinnati, Ohio. 

It is a double range, model is DF486C

serial 011137468.

any help would be greatly appreciated. I know a local repair said it would cost about 650.00 to have it fixed. 

Cant swing that at this time, but we have a two year old that thinks it is a toy with the beeps ect, so hoping I can remedy it without forking out such a steep amount.  

Thanks!

 

 

[LI-NY Tech]

The ECH (user interface) has a piston that helps it open and close, that's probably where your problem is.  It looks like the whole thing is one part, so you probably need to replace the ECH.  To access it you'll need to remove the bullnose.  To remove the bullnose shut off the power, remove all the knobs, remove the two screws that hold the bullnose in place on each side then pop the bullnose up (which usually isn't quite that simple).  

 

$650 is a good price for that job BTW.

Edited January 30, 2016 by LI-NY Tech