WCVH6800JWW GE Washer Galloping away

[skissman]

Every time I do a load of laundry, the washer is terribly unbalanced and sways uncontrollably.  Took the bottom panel off and can easily shake the drum front to back with no resistance.

 

Thanks!

[Samurai Appliance Repair Man]

Is the inner basket concentric with the door opening? 

Could have a broken suspension spring or damper shock. Remove the top panel and front bottom panels and have a look. 

[skissman]

Springs are good, shocks are still connected.  Nothing seems twisted.  

5 hours ago, Samurai Appliance Repair Man said:

Is the inner basket concentric with the door opening? 

Could have a broken suspension spring or damper shock. Remove the top panel and front bottom panels and have a look. 

 

5 hours ago, Samurai Appliance Repair Man said:

Is the inner basket concentric with the door opening? 

Could have a broken suspension spring or damper shock. Remove the top panel and front bottom panels and have a look.