Kenmore Elite Dryer 41781100000

[Rk1982]

I have a kenmore elite dryer that will run about 10 minutes then stop and display cru sll and will continually beep until powered down and powered up.  If I run without clothes it won't shut off.  I have cleaned exhaust and disassembled lent trap and cleaned.  I have verified with a bore scope to ensure a clear air flow path.  Any suggestions would be much appreciated.

[16345Ed]

Have you tried different cycles?

Time dry, auto dry, air only. 

Does it heat when it does run?

 

I believe that is a Frigidaire Affinity with Kenmore branding. 

Those letters being displayed are not error codes listed in manual.

[Rk1982]

Yes I have tried different cycles including times dry.  It does heat up and now it actually has started doing it with no clothes in it as well.

[16345Ed]

Next step is open up cabinet find tech sheet, read how to run diagnostic tests, run tests, report back results. 

[Rk1982]

Any suggestions on how to run diagnostics?  All I have found is "installation cycle" which I ran and is have me same code.

[16345Ed]

Tech sheet provides no instructions on placing unit in diagnostics?

Does the sheet have a wiring diagram on it?

[Rk1982]

I don't have tech sheet, would it be behind back panel?  All I have is owners manual and it doesn't give any error code information.

[16345Ed]

It's in cabinet somewhere probably behind bottom front panel. 

This might work...

Reading Error Codes - Affinity Models

1. Press and hold the SELECT and CANCEL buttons simultaneously for 6 seconds to reset control. The buzzer will sound 1 time and “rES” will be shown briefly in the display.

2. Immediately after, rotate cycle selector knob 2 turns counter-clockwise to the third position from the top, and then press and hold the SELECT and CANCEL buttons simultaneously for 6 seconds. The control will enter Field Test Mode, the buzzer will sound 3 times, and the digital display will alternate between “Fld” and the firmware revision number (ex. “r03”).

3. Rotate the cycle selector knob 2 turns counterclockwise. The error code will appear in the digit display.

Troubleshoot problem by using chart on next page.
To move on to the next code, press the OPTIONS button.
To clear code, press the SELECT button. Code will be cleared when mode is exited.
To exit this mode, simultaneously press and hold the SELECT and CANCEL buttons for 6 seconds.

Function Test Sequence

1. Press and hold SELECT and CANCEL buttons simultaneously for 6 seconds to reset the control. The buzzer will sound and “rES” will be shown briefly in the display.

2. Immediately after, rotate cycle selector knob 5 turns counter-clockwise to the second position from the bottom. Press and hold the OPTIONS and CANCEL buttons simultaneously for 2 seconds. The control will enter test mode, the buzzer will sound 3 times and all LED’s will rapidly flash.

After entering the test mode, the cycle selector knob can now be rotated to select the following tests: Rotate the cycle selector knob clockwise from the starting position:

0 turns: 1 turn:

2 turns: 3 turns:

4 turns:

All LED’s will flash.

Drive motor runs; heat source is on. Drying LED is lit. “H” and the control thermistor reading will toggle back and forth in the display.

Drive motor runs; heat source is off. Cool Down LED is lit and “AF” (Air Fluff) is displayed.

Drive motor runs; heat source is off. Drying and Cool Down LED’s are lit and numbers appear in the display showing moisture sensor readings. Opening the door (press in on door switch plunger) and placing a finger on the both moisture sense bars at the same time will make the numbers decrease. In controls that do not have a digit display, the More Dry LED should be ON. Opening the door (press in on door switch plunger) and placing a finger on the both moisture sense bars at the same time will make the Damp LED come on.

Drive motor runs; heat source is off. Key test:

a. When the TEMPERATURE key is pressed, all the temperature LED’s should light. b. When the DRYNESS key is pressed, all the dryness level LED’s should light.
c. When the OPTIONS or SELECT key is pressed, all the Option LED’s should light. d. When the START/PAUSE key is pressed, all the cycle status LED’s should light. e. When the CANCEL key is pressed, all the cycle status LED’s should light.

Drive motor runs; heat source is off. Cool Down LED is lit. Control thermistor reading is displayed. Drive motor runs; heat source is on. Drying LED is lit. Control thermistor reading is displayed.

5 turns:
6 turns:
7-11 turns: All LED’s will flash

To EXIT test mode, press and hold the SELECT and CANCEL buttons simultaneously for 6 seconds or disconnect power from dryer. Dryer will be reset for regular operation. 

[Rk1982]

Ok I got the front off and and found tech sheet.  I ran diagnostics and I am getting an E41, E61, and E64.  I was able to clear all but E41.  It the process I shorted out door switch so I am out of commission until I get one of those to see if clearing the codes fixed anything.

[16345Ed]

Always cut power before any disassembly. 

[16345Ed]

Is there an E41 described on your tech sheet? I see E61 and R64. 

[16345Ed]

E64 I meant

[Rk1982]

No there isn't an E41 in the tech sheet.

[16345Ed]

Well E64 is open heater coil. Check it for continuity. 

Otherwise the relay on your control board maybe be bad. E61

Would need to test for power coming out of board.