Whirlpool Cabrio Washer - WTW8800yc0 - stops randomly - noisy

[johnlec]

Washer will stop at random points. Diagnostic mode did not show error codes. I ran the Automatic Diagnostic Test Mode. Unfortunately, I did it incorrectly, there was laundry in the machine. At the C9 step, there was constant grinding/rattling noise. After this test the machine registered a 4A error code.  I do not see this code anywhere in the tech sheet.

When starting a cycle there is the same grinding/rattling noise.

The suspension rods and springs are rusty but they are intact.

I posted about this machine previously and found out the tub was stuck. we have been using this machine since March with reasonable success.

Any advice/suggestions are appreciated!

[lvasquez11]

Sounds like defective bearing seal is causing frag on tub. How noisy is spin cycle.Part number: W10435302