Need help with a Gaggenau EB 194/195-610 Oven

[sporta]

Hello,

I need help finding a Gaggenau EB 194/195-610 Oven Service Manual. The lower oven has locked and I cannot get the lock to reset. I have  tried turning the power off for over 12 hrs, starting the "cleaning" cycle, stopping it and letting it cool but the lock mechanism will not reset. Would really like to get this fixed before Thanksgiving so we can use both ovens safely...

Thanks,

Steve

[northeastappliance]

Service manuals can be found in the download section. You may have to upgrade your membership. 

To unlock the lower door try using a coat hanger. You can bend it into a hook and use it to pull the latch back. Once it's open you can diagnose further. More than likely you will need a new latch assembly.