wiring thermostat

[Nicky]

Hi, I just installed a ritetemp programable thermostat. I have a five wire set up and the heat works but the ac and the fan switch don't work. I removed the jumper wire like it  said to and think all the wiring is correct but it looks like something is in the wrong spot. It's a gas fired fired system with the condenser outside. I will call the company but hoping for an answer here. thanks

[Nicky]

ok thanks for the input, i figured it out. the jumper needed to stay because i had what was considered a 4 wire system. The blue was an optional power feed to the "c"

[Jedi Appliance Guy]

Does your thermostat have RH and RC terminals? Are they joined as one?

[Nicky]

yes it does have rh rc terminals. that was the problem, i removed the jumper between these because i was reading on wiring a 5 wire system because i was counting the optional blue "c" wire as the 5th wire. it worked out well and works great. thanks