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He3 F11 code starts immediately when I begin diagnostics

bobs 88

By bobs 88
in DIY Appliance Repair Help

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bobs 88

bobs 88

Posted
Posted

Hello, I am troubleshooting the F11 code on my Kenmore He3 washer (11 years old). I have looked at connections at the ccu and the mcu and appear good. When I start the diagnostic check the door locks, then I get the F11 code again.

I was able to run the drain cycle for 10 seconds to drain the machine, but then immediately get the F11 code again. Do I take a chance and replace either the mcu or the ccu? Which do you think? Thanks.

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16345Ed Sensei

16345Ed

Posted
Posted

It could be CCU, MCU or the wire harness between them. Without testing there's no way to tell. You'd just be guessing. 

 

But MCU is most often the culprit. 

16345Ed Sensei

16345Ed

Posted
Posted

If you buy all three from AppliancePartsPros.com you could return the ones you don't need. 

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