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  • Upcoming Events

    • 15 February 2025 03:00 PM Until 04:00 PM
      1  
      Returning guest presenter Aaron Wilson is back for another exciting discussion. This time, we'll be talking about...
      The Science of CYA: How to Keep the Customer Safe, Document Your Work, and Not Get Sued
      We take on a lot of liability as appliance repair techs, and that can get us into sticky situations whether we've done anything wrong or not. Aaron will be teaching us all about how to navigate this side of the trade.
      We'll start by going over a tragic, real-world case study where a sloppy installation had lethal results, analyzing exactly how the installer's negligence caused this. From there, our scope will expand to what kind of safety precautions we should implement in our own work, both for the customer's sake and for our own.
      But even if you do everything perfectly, there's still the famous "technician witch hunt." Well, we'll also talk about how to deal with that by thoroughly documenting your work and putting yourself beyond legal reproach.
      A little about our guest, Aaron Wilson:
      Aaron has been in the appliance repair trade for about 15 years, starting out by doing installations before moving on to bigger and better things. He worked for C&W Services as a Sub-Zero authorized servicer for a time and thereafter joined Mr. Appliance of Highland Park in the Dallas area, where he worked for years as the lead technician and field service manager. These days, he's making sure that all the appliances of everyone's favorite fried chicken place are in tip-top shape as the Quality and Performance Consultant for the southwest branch of Chick-fil-A. In addition, he has taught many classes on refrigeration repair and advanced diagnostics, during which time he also developed training material for the soft skills side of things, which he is delighted to share with you. On top of all that he's a certified graduate of the Master Samurai Tech Academy, so he knows his stuff!
      Also, follow this Calendar Event so you'll get notified of new posts here. Look for the "Follow" button either at the top of the topic on desktop or below the topic on mobile.
      Who: This workshop is available to everybody, including you! You don't have to be a member of Appliantology to join the fun.
      When: Saturday, February 15 @10:00 AM Eastern Time.
      Where: Online via Zoom
      How:
      Click here to register. If you're interested, register now. Arrive a couple minutes early to make sure your connection is working. Set a reminder for yourself for this workshop so you don’t miss it. 

Jenn-Air JCD2389GES - Intermittent cooling


Recommended Posts

borisgoodenough
Posted

Refrigerator works (sometimes) and doesn't (sometimes). A typical cycle: it cools and turns off when it reaches proper temp. As refrigerator warms, it starts up again as it should, but almost instantly turns off, after 2 seconds or so. It doesn't start again as refrigerator continues to warm. If I manually turn it off via the cold control and then slide it back up, or unplug it and plug it back in, it will usually (but not always) start back up and cool properly. Then the cycle repeats.

Bad cold control (it sometimes doesn't "click" when I slide it down and back up)?  Compressor start relay with an intermittent short (though I don't hear any clicking / humming)? Other possibilities?

Thanks in advance.

Posted

when it is in this stage:

35 minutes ago, borisgoodenough said:

it starts up again as it should, but almost instantly turns off, after 2 seconds or so. It doesn't start again as refrigerator continues to warm

During this phase- give the ceiling near the where the cold control is mounted a knock- if the machine kicks on, it is the cold control for certain...

A ptc start relay with a weird short is possible, but that wouldn't last long as the ptc arcing will torch itself or blow into smaller chunks in subsequent cycles. (in fact, this generation of Maytag and J.A. fridges had a discrete relay recall i believe).

  • Thanks 1
borisgoodenough
Posted

Bingo! Gave it the "knock test"; it started right up and cooled it right down. Repeated a couple of hours later, with identical results.

Will be ordering a new cold control later today. Does anyone know of a video / instruction sheet on this replacement? I've worked inside the control box before, but never changed a thermostat.

Hiroshi -- good remembery on this model. We had the relay changed under this recall a number of years back.

BTW -- love this method of diagnostics. Meters? We don't need no stinking meters.

 

Richard Demint
Posted
2 hours ago, borisgoodenough said:

Bingo! Gave it the "knock test"; it started right up and cooled it right down. Repeated a couple of hours later, with identical results.

Will be ordering a new cold control later today. Does anyone know of a video / instruction sheet on this replacement? I've worked inside the control box before, but never changed a thermostat.

Hiroshi -- good remembery on this model. We had the relay changed under this recall a number of years back.

BTW -- love this method of diagnostics. Meters? We don't need no stinking meters.

 

lol good testing brother! If you have been in the control before it`s pretty straight forward, if it helps take pictures before you start work and refer back to them if you have a case of crs like me.:wallbash:

  • 4 weeks later...
borisgoodenough
Posted

Update: purchased the new cold control, installed it. refrigerator now works perfectly. Only glitch: got the gearing for the temperature slider out of position when putting the new control in, so refrigerator didn't turn off when control slid all the way left, something that (of course) didn't show up until everything was back together. But an easy fix.

Thanks much to Hiroshi (and Richard) for the advice.

Posted

Late to the party, but, thanks for the fixed update. 

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