utimate care II washer incomplete cycle LSQ8500J

[fredsnook]

Whirlpool Ultimate Care II
LSQ8500J
 
On all cycles except gentle:
 if I put the control knob between the first 2 marks, it will fill and agitate.  Put it in the middle of the agitate cycle and it won't agitate.  Put it in the spin cycle, and it will drain and spin.
I don't know if it will drain and rinse; haven't gotten that far.

i don't think it's a timer issue because it happens on all cycles except gentle and that one doesn't work at all.

[johntech]

It sounds like you are describing pauses in to program which would be normal operation. Some models may soak for periods of time mid cycle.  I could be wrong in my understanding of what you are describing. Does the timer go all the way around and complete the cycle? 

[fredsnook]

My wife isn't here to ask her but she said she ran one load and it went fine, and then ran another one and this problem developed.  I don't think it's the pause, because no matter where I set the timer in the agitate cycle on all modes (except at the beginning) it won't agitate.  It will only agitate right at the beginning between the 2 little marks on the dial. 

But thinking about it now, maybe the pause part is stuck or disconnected, because it happens on all the modes and maybe the gentle cycle doesn't have a pause cycle.  But I would think that the pause is built into the rotating timer, where for a certain amount of time in the rotation of the timer there is no connection.    If the second agitate part of the cycle is a different connection than the beginning agitate, that may be the problem.   I would think these would all be tied together...

I wish I could find a schematic and timer schedule for this timer.  Is that inside the washer somewhere, taped on a wall or in a pouch, and where would this be so I don't have to tear the whole thing apart to find it?  that way I could identify  wire colors and what they do.

Thanks for your response!

[johntech]

The diagram should be behind the timer in the top compartment  on the back wall. Looks like the heavy and permenant cycles start out on high agitation then change to low after a while. The delicate cycle is a low speed agitation only cycle. Now it is starting to sound like no low speed agitation. You don't have access to tech sheets, diagrams or any of that good stuff with out upgrading your membership. According to the diagram the orange wire to the motor supplies voltage to the low speed winding. Test for 120v between the orange and white wire at the motor when you think unit should be running. The blue wire goes to the high speed winding. Orange wire should go to timer contact 6. High speed agitate is timer contact 5. Timer contact 48 is used on the hand wash cycle for intermittent low speed agitate which is 5 seconds on and 55 seconds off. I'm giving you the timer contacts in case the wire colors do not match the diagram. Hope this helps.

[fredsnook]

Thanks so much.  I hope it's not the slow part of the motor winding that's gone out....will let you know what I find.

[fredsnook]

well, as these things sometimes go, I was getting ready to tear into it and somehow it healed itself.... for how long I have no idea, but at least I have info ready to use when it happens again.  I'm thinking it must be a contact somewhere or a wire connection, for it to be intermittent.

Thanks for your help.  will give an update if it happens again and I find something with the info you gave me.