GE JB650DF1BB

[kalaptick]

During cooking, someone accidently pressed the self clean button.  I think.  Anyway, they panicked and started pushing buttons.  So now, its it is locked, latch is broken or missing, lock assembly is behind the door and so are the cooktop screws so I can't access it that way.  I tried all the restart, cancel, turn off - turn on suggestions.  Now I need to manually find a way to jam something into the little space in between the cooktop and door and somehow move the latch.  I tried a coat hanger but it just got mangled.  If there is a video of someone doing this, I'd really appreciate it.  Any suggestions on what I could use to try to move the latch?

[johntech]

I've had good luck using 90 degree angled  needle nose pliers. Sometimes you can lift the right side of the door up and get the door open with out any tools.

[MoTeD]

I've had luck opening locked doors with heavy string or light wire. Have you tried to turn unit off at breaker. Some machines will cycle the door lock when first powered up.

 

[Chat_in_FL]

I use the extra long allen wrenches used for blower wheels

 

[Chat_in_FL]

I use the extra long allen wrenches used for blower wheels

https://www.amazon.com/Bondhus-25445-L-Wrenches-12-Inch-Long/dp/B002YNQS84/ref=sr_1_3?ie=UTF8&qid=1503649905&sr=8-3&keywords=long+allen+wrench+set

Edited August 25, 2017 by Chat_in_RI

[certified tech group 51]

look for the ' Control lock'  button....Some times it is a hidden feature.....check the 'use and care guide'...With all  the button pushing going on, the control lock feature  sometimes gets activated......