AllStarBob Posted September 9, 2017 Posted September 9, 2017 Manufacturer: Samsung Type of Appliance: Frigerator Model Number: RF28HDEDBSR/AA Have you validated the model number at an online parts site like Repair Clinic? (yes or no): yes Have you watched the video on how to search for manuals and have you searched the Downloads section prior to posting this request? (yes or no): yes I can't find the service manual for this fridge and would like to put it into service diag. I have a customer who complains the are getting little if any ice even over night. this ice maker looks different to me and I need to know where to start
Team Samurai Samurai Appliance Repair Man Posted September 9, 2017 Team Samurai Posted September 9, 2017 2 hours ago, AllStarBob said: Have you watched the video on how to search for manuals and have you searched the Downloads section prior to posting this request? (yes or no): yes Watch the video and search the Downloads section using a truncated model number with the wild card (*), as explained, and you'll findn the Fast Track which is all you need for service mode and diagnostics. For example, try searching the Files section with this search term "RF28HD*" Also, watch the webinar recording on troubleshooting Samsung refrigerators
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