no response KitchenAid Dishwasher KDFE104DBL2 no touchpad response

[srockman]

No lights or response on touch pad of KDFE104DBL2.

I checked the AC power connection to the unit - good.

I took the front panel of the unit apart expecting to find a thermal fuse, but I didn't see one.

Any help you can provide is greatly appreciated.

[AccApp]

No thermal fuse on these newer units. Check the incoming power on the plug attached to the control board. I've seen a few wiggle loose.

[srockman]

Ok. Not sure what happened, but I followed the Entry Procedure to access service diagnostics.

1. Pressed Start/Resume to wake up the control panel. No lights.
2. Pressed 3 keys in succession three times, within one sec of each other. Lights came on. No beeps.
3. The dishwasher seems to be functioning properly.

Can any one tell me what might have happened and why this worked?

 

Thanks!

[AccApp]

You got lucky. Sounds like the board may be on it’s way to failure. Or there may have been a poor connection between the touchpad and the control which you may have improved simply because moving the pieces around. For now, just enjoy using it and it may not fail again.

[Thirstytech]

The user interface is flaky and will eventually need to be replaced.

[srockman]

You are absolutely right about flaky. I am putting in a warranty call to Whirlpool tomorrow.