Maytag MSD2655HES Ice Maker not working

[clattin]

This is my girlfriends fridge and the symptoms are being reported to me, so I don't have any personal experience with it.

She says that initially it was overflowing the ice trays so she simply turned it off by lifting the lever and now when I drop the lever to troubleshoot it doesn't do anything at all.....the water doesn't run at all.

Thoughts? Suggestions?

 

Chris

[certified tech group 51]

Remove the cover on the ice maker, get your "jumper wire",  install in test points  T and H on modual  ..... Connect your D.D.M.  set for  A.C.  leads connected to water valve, should be 120 ac when I/M calls for water........Bail arm down,  Should go into  " Forced Harvest....Some models, hold door switch closed,  ............I would go for a new I/M...If nothing happens.........................W10190965 is a budget priced I/M....

[clattin]

So I replaced the ice maker and the new one isn't filling either.  I've pulled the water line off the back of the fridge where it goes to ice maker and dont find any sort of obstruction.  There is water coming through the water dispenser on the front of the door so it must be some issue with the valve that sends water to the ice maker?  How can I troubleshoot this issue?

 

THnaks!

Chris

[AccApp]

Easiest way to troubleshoot water inlet valve is to remove tube from icemaker side of valve and swap leads from the water dispenser side. Press the dispenser and see if water comes out, if it does the valve is good.

[Lighthouse]

Probably has ice in the water chute right before the ice maker

[clattin]

So I have replaced the ice maker and waited 24 hours and still no ice.  I reversed the leads on the water valve between the water dispenser and the ice maker and can get water to come out of the ice maker hose when the dispenser button is pushed so it leads me to believe the valve is working properly.

 

So, its either the wiring harness that connects the new ice maker to the back wall of the freezer......which seems unlikely.  The new ice maker did not come with a new wiring harness.  Or there is some issue between the connector in the back of the freezer and the valve. 

 

Is there anything else I can do or just buy ice trays and keep filling them??

 

THanks

Chris

[Gnominator77]

You would have to see if there is power to the ice maker.  Take the cover off the front and check between L and N for 120v. Not sure if on your model power goes through the freezer door switch or not so check it with the switch closed. If no power check the fuse inline on the ice maker wiring harness for continuity. Part number: WPW10146386

[AccApp]

Can you test for oltage at L and N? If you jump L and V the valve should actuate if there is voltage. Very easy icemaker to troubleshoot. Lots of resources here.

[Jedi Appliance Guy]

Yes, if you are knowledgeable in the ways of the Force, you can jump out L & V (black and tan) to send power to the water valve solenoid. 

Just don't jump out L & N or you'll see sparks and damage something. Only test for voltage with a meter. 

Lighthouse makes a very good point about ice in the fill tube. 

If ice continues to block the fill tube after you've cleared it, you'll need a fill valve. 

[Jedi Appliance Guy]

The square cover makes an excellent catch basin for catching the water from the fill tube when jumping out black to tan.

[Quick]

On 3/25/2018 at 11:25 AM, AccApp said:

If you jump L and V the valve should actuate if there is voltage.

Well I'll be dang. Thanks for that. 

 

18 minutes ago, Jedi Appliance Guy said:

The square cover makes an excellent catch basin for catching the water from the fill tube when jumping out black to tan.

And thanks for that!

Man this is a great site for picking up bit's and pieces!

 

[16345Ed]

Sometimes I take ice maker out, set baby bottle under fill tube. With needle nosed pliers I find L and V on harness connector and stick them in to jump the valve. 

This way I check valve function and fill amount since the baby bottle has measurements on the side. 

[Lighthouse]

6 hours ago, 16345Ed said:

Sometimes I take ice maker out, set baby bottle under fill tube. With needle nosed pliers I find L and V on harness connector and stick them in to jump the valve. 

This way I check valve function and fill amount since the baby bottle has measurements on the side. 

I usually use a jumper wire on the connector. I usually just use what ever cup is around, never thought of the baby bottle