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Method for Searching for Service Bulletins


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Posted

What is the best way to search for Service Bulletins?  Just search model number under "all content"?  Is there a more specific way? 

Thank you 

Andy 

  • Team Samurai
Posted

You could do it that way but you'll have to wade through lots of results. 

Best is to use the pull down menu in the search box and select just the Files, as shown in the how-to-search video. Use keywords, like "Samsung ice" or "Whirlpool washer bulletin". Start off with just a couple of keywords, check the results,  then add more keywords to get more specific. 

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  • 2 months later...
Posted

Is there and updated video for site search. Since the search function was updated I get 4k-10k results and can never find what i need. 

  • Team Samurai
Posted

The search functions the same exact way. The only thing that changed is a minor tweak to the user interface to make it more explicit which section of the site you’re searching: forums, Files, gallery, blogs, etc. Wildcards still work the same way as does everything else “under the hood”. 

What’s an example of a recent search you’re having trouble with? 

Posted

Like if I’m trying to find out how to test a LG washer clutch I search for LG washer clutch and get 18k results. What is the best way to do a search like that to not get every post with LG in it. 

  • Team Samurai
Posted

When you click into the search bar, there's an option just for that issue you're having in the dropdown menu. Under the heading "Find results that contain..." you'll see that you can select whether you want search results to contain "all" or just "any" of your search terms. In the case of your search, you would want to set that to "all".

But, since you asked, you shall receive! Here's an updated video for searching:

 

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