Service manual request

[STAREPAIR]

Manufacturer: Thermador

Type of Appliance: Cooktop

Model Number: CIT36XKB/06

Have you validated the model number at an online parts site like Repair Clinic? (yes or no): yes

Have you watched the video on how to search for manuals and have you searched the Downloads section prior to posting this request? (yes or no): yes

I'm looking for a service manual for this unit with schematics please, we have power coming to the board and nothing out of the board, we replaced the board and the problem is still the same, we have the cooktop here at the shop and will be spending time diagnosing it as soon as we can find ANYTHING lol on this thing. any help would be apprecaited. 

I did a search and looked for the service manual saw one thread about an error code on this unit and someone said they checked the service manual but I couldn't locate one anywhere on the whole website, did a search for everything and nothing came up. HELP!!! Thanks team!

[Son of Samurai]

Here you go:

 

[STAREPAIR]

Thanks I don't get it. do you know how to hook this thing up to power? it needs 240 but it only has one spot for line and one spot for neutral so how does it install to power? any ideas? Do i really put two lines on one lead? this training manual isn't showing that I wish we had an actual service manual not a training slideshow they use in class

[Samurai Appliance Repair Man]

That’s cray-cray— the schematic shows it only getting 120VAC (Line and Neutral) but the test routine program docs reference 240 VAC.

@Son of Samurai - are we sure we have the correct docs uploaded for this model? And are there any other docs that may shed light on this, such as an installation manual?

[Son of Samurai]

Yeah, I double checked, and those are the correct docs. But I do see that discrepancy you're talking about. I've uploaded the service manual and the installation instructions to that same bundle --  see if they're of any help.