WT4801CW pcb n noise filter replaced still not working

[Lunalexx]

So power is going through for a fact however LED on pcb not indicating power..tried unplugging wires to eliminate wire short no change experienced Wth is my problem...I need my washer fixed 

[16345Ed]

Where did you buy main board?

because it sounds like you put bad board in. 

It may be time to call a certified LG tech.

[16345Ed]

What were part numbers of items you replaced?

[john63]

Does the Serial Number begin with...

"111" ?

[Lunalexx]

ebr73248501 from electronic services and parts 

Can it though? Because it's supposed to be getting power and clicks from the control board which the old pcb didn't do 

And 6201EC2002J from repair clinic

[16345Ed]

45 minutes ago, Lunalexx said:

ebr73248501 from electronic services and parts 

Can it though? Because it's supposed to be getting power and clicks from the control board which the old pcb didn't do 

And 6201EC2002J from repair clinic

@john63 asked for the serial number. Which is very important with LG products, there could be a service bulletin on your unit. 

 

Please provide serial number. 

[Lunalexx]

4 hours ago, 16345Ed said:

@john63 asked for the serial number. Which is very important with LG products, there could be a service bulletin on your unit. 

 

Please provide serial number. 

It's 1111108 for the pcb replacement

 

[john63]

Serial numbers are usually like this...

Example

111KWEL05319 

[Lunalexx]

3 hours ago, john63 said:

Serial numbers are usually like this...

Example

111KWEL05319 

Nothing like that on there ???

[evaappliance]

Look around the door opening 

[Lunalexx]

Of the washing machine?? I thought we were talking about the parts 

[16345Ed]

7 minutes ago, Lunalexx said:

Of the washing machine?? I thought we were talking about the parts 

Yes of washer. 

[Lunalexx]

Well it's a top load but I guess 

[john63]

Model/Serial tag is located...at the rear of the washer.

[Lunalexx]

OK the serial number is 109kwel6T332

[Lunalexx]

Any input on this now that I gave you the serial number 

[john63]

If the serial number had been...111Kxxxxxxx...

(November 2011 build date)

There is a service bulletin for a complaint of "dead washer". No power.

Yours was built September 2011...not a match.

Test voltage at the Noise Filter...remove pink plug...verify 120v at Noise Filter.

If power is coming out of the filter...likely a dud new Main Board.

Another possibility...

After November 2011...the software was changed to version 20 (V20).

If you still have the original Main Board...look at the part number sticker...the software version number is listed. May be a "V18" or lower number.

What is the software version on the new main board?

In some cases...when an update has been done...software incompatibilty between the main and display board can cause a problem.

 

[john63]

On 1/20/2019 at 3:09 PM, Lunalexx said:

ebr73248501 from electronic services and parts 

Can it though? Because it's supposed to be getting power and clicks from the control board which the old pcb didn't do 

And 6201EC2002J from repair clinic

What is the *original* part number on the Main Board that was replaced?

[john63]

The new Main Board that you purchased should have the following part number...

EBR75131701

[Lunalexx]

1 hour ago, john63 said:

The new Main Board that you purchased should have the following part number...

EBR75131701

Well the one I ordered is Ebr 73248501 I seen an alternative part number for these washers is that the part number and part your telling me I need instead??? Shouldn't the board I bought still work?

[john63]

Need the following...

1. Original board part number

2. Software version listed on original main board part number sticker

[Lunalexx]

OK so here we go 

Original is

LG1110917

EBR 73248501 ver:09

New is

LG1111108

EBR 73248501 ver:18