Kenmore/Samsung washer

[Klassy]

Manufacturer: Samsung

Type of Appliance: Front loading washer

Model Number: 592-49612

Have you validated the model number at an online parts site like Repair Clinic? (yes or no): Yes

Have you watched the video on how to search for manuals and have you searched the Downloads section prior to posting this request? (yes or no): Yes

Looking for Fast Track or service manual if possible. Customer complaining of 4C/4C2 error.

[Samurai Appliance Repair Man]

17 minutes ago, Klassy said:

Model Number: 592-49612

Have you validated the model number at an online parts site like Repair Clinic? (yes or no): Yes

Copy and paste that model number into Repair Clinic and tell me what you see. 

There's a link on that page that takes you to a list of valid Samsung model numbers (it goes on for several pages): https://www.repairclinic.com/PartSearch/ProductBrandAllModels?brandId=160&productId=11

Any of those look familiar? 

[Klassy]

1 hour ago, Samurai Appliance Repair Man said:

Copy and paste that model number into Repair Clinic and tell me what you see. 

There's a link on that page that takes you to a list of valid Samsung model numbers (it goes on for several pages): https://www.repairclinic.com/PartSearch/ProductBrandAllModels?brandId=160&productId=11

Any of those look familiar? 

I don't know what to tell you. Here is the actual model and serial number on the machine.

[Samurai Appliance Repair Man]

Maybe a Canadian model number? Sometimes you can cross it over to an equivalent Ameedican model using a key part like the main control board.Then use that Ameedican-equivalent model to search Appliantology's Files section. 

[Centre St-Exupery]

There's stuff here:

 

Get help with your Kenmore 592-49612
https://app.mycentriq.com/product-support/Kenmore/592-49612/62501a31-12fa-404c-8392-4367a1e59039

 

@Samurai Appliance Repair Manthere are PDFs to download on the page if you could load them please

Edited 6 hours ago by Centre St-Exupery