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Saphira2021
Posted

I have a 1 year old (just a couple of weeks after 1 year, of course) Kitchenaid French door refrigerator that is dripping down the refrigerator door seal in the middle where the 2 doors come together. there is a puddle on top of the freezer door and if freezes there. 

Someone told me that the gaskets around the door need to be replaced. Supposedly it is easy, pull old one out and insert new ones in. 

Would like to know if that diagnostic is correct and it is really that easy to replace. Also would like to know the exact part number to buy. Our seal is gray. Refrigerator is stainless steel.

Help would be very much appreciated. Thank you

I have a picture but not sure how to insert it into this post.

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Saphira2021
Posted

Please mark as closed. Kitchenaid agreed to replace at no charge as it is only 3 weeks out of warranty. 

thank you

Posted
14 hours ago, Saphira2021 said:

Please mark as closed. Kitchenaid agreed to replace at no charge as it is only 3 weeks out of warranty. 

thank you

What are they replacing? The door seals?

please report back in a couple weeks and let us know if it actually solved your problem. 

Thanks 

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