Oven won't turn off

[AllStarBob]

Manufacturer: Kenmore

Type of Appliance: Stove

Model Number: 790.77453801

Have you validated the model number at an online parts site like Repair Clinic? (yes or no): yes

Have you watched the video on how to search for manuals and have you searched the Downloads section prior to posting this request? (yes or no): yes

Going out to this call and would like any tech info I can get for a customer complaint  that is oven won't shut off even though the it says it's off. They have to unplug it to get it to stop.

[applianceman1]

You should have the tech sheet when you go over.

There could be a stuck relay on the board. 

I had one the other day that was grounded and it kept the element on causing an F2 Error. 

[Terry Carmen]

If the outlet is wired correctly, about the only thing that will cause that is a stuck relay in the control board. # 316557211

This looks like the tech sheet: http://www.youserguide.com/wiki/Electrolux_316519824-002 I can't find it here. 

Also, the overlay for the control board is glued on and hard to get off without damage, so if you can get it, I'd bring both. That way if you destroy the original , you still have a good one. 

 

 

Edited December 21, 2019 by Terry Carmen

[Captain Dunsel]

If you go to the b2b site you will find that information. Here! 

 

[AllStarBob]

Thank you