Jump to content
Click here to check out our on-demand appliance repair training webinars.

FAQs | Repair Videos | Academy | Newsletter | Contact


DISCLOSURE: We may earn a commission when you use one of our coupons/links to make a purchase.
  • Upcoming Events

    • 15 February 2025 03:00 PM Until 04:00 PM
      1  
      Returning guest presenter Aaron Wilson is back for another exciting discussion. This time, we'll be talking about...
      The Science of CYA: How to Keep the Customer Safe, Document Your Work, and Not Get Sued
      We take on a lot of liability as appliance repair techs, and that can get us into sticky situations whether we've done anything wrong or not. Aaron will be teaching us all about how to navigate this side of the trade.
      We'll start by going over a tragic, real-world case study where a sloppy installation had lethal results, analyzing exactly how the installer's negligence caused this. From there, our scope will expand to what kind of safety precautions we should implement in our own work, both for the customer's sake and for our own.
      But even if you do everything perfectly, there's still the famous "technician witch hunt." Well, we'll also talk about how to deal with that by thoroughly documenting your work and putting yourself beyond legal reproach.
      A little about our guest, Aaron Wilson:
      Aaron has been in the appliance repair trade for about 15 years, starting out by doing installations before moving on to bigger and better things. He worked for C&W Services as a Sub-Zero authorized servicer for a time and thereafter joined Mr. Appliance of Highland Park in the Dallas area, where he worked for years as the lead technician and field service manager. These days, he's making sure that all the appliances of everyone's favorite fried chicken place are in tip-top shape as the Quality and Performance Consultant for the southwest branch of Chick-fil-A. In addition, he has taught many classes on refrigeration repair and advanced diagnostics, during which time he also developed training material for the soft skills side of things, which he is delighted to share with you. On top of all that he's a certified graduate of the Master Samurai Tech Academy, so he knows his stuff!
      Also, follow this Calendar Event so you'll get notified of new posts here. Look for the "Follow" button either at the top of the topic on desktop or below the topic on mobile.
      Who: This workshop is available to everybody, including you! You don't have to be a member of Appliantology to join the fun.
      When: Saturday, February 15 @10:00 AM Eastern Time.
      Where: Online via Zoom
      How:
      Click here to register. If you're interested, register now. Arrive a couple minutes early to make sure your connection is working. Set a reminder for yourself for this workshop so you don’t miss it. 

Bosch SHX43C05UC/43 runs continuously, won't complete cycle


Recommended Posts

Posted

Hi, I've had good luck with this community over the years, hoping I can get some more help. I've got a Bosch SHX43C05UC/43 dishwasher that runs continuously. The cycle is supposed to last 105 minutes, but it'll run for hours if we let it keep going. The water doesn't seem hot, either. I've done all the googling and searching I can and my best guess at this point is that the water level switch has failed or heating unit is dead. A few notes on what I've done so far:

  1. I've had a heck of a time figuring out the diagnostic cycle on this unit. It doesn't have any kind of digital display, so the error codes are displayed using a combination of lights on the control panel.
  2. I might have figured out the diagnostic cycle and if so, perhaps the code I got back indicated that the water level switch failed. But TBH, I can't be sure as my model wasn't listed in the manual and the instructions for running the diagnostic cycle were a little unclear.

    NOTE: I have the diagnostic document for the SHU43 and SHV43 models which I figured would be close to the SHX43, but the diag info they mention for the SHU/SHV don't fit the dishwasher (I have a "delicate/econo" cycle that those units don't seem to have). I found a section in the doc for SHU 991x UC/12 (Integra) models that seems to fit my unit. The instructions for running the diag cycle are not very clear, so I'm not 100% sure I'm doing it right, but when I run the diagnostic it comes back with the "regular wash" button lit. The manual says that this is a "Water filling fault (over or under filling)" .

So my question to this group: Is there any way I can further pinpoint this issue? The possible parts I'd need are not cheap, so it's not really worth it to throw a bunch of new parts at it and hope for the best (spray and pray, if you know what I mean).  

Thanks!

 

  • Replies 6
  • Created
  • Last Reply

Top Posters In This Topic

  • foliage

    4

  • asteysn2

    1

  • certified tech group 51

    1

  • Rallye455

    1

Posted

For a Bosch with long cycles, cold water, I would remove the control unit, access the board inside and check the solder connection for the heating circuit on the board.....The unsoldered terminal will probably be on a relay...just resolder, reassemble and test...

Posted

cHECK THE HEATER relay solder connection on the board

Posted

Thanks, guys. I'm aware of this particular root cause, so I'll pull the board and check it out. 

Posted

One other question - I can't find any troubleshooting guides or repair manuals for the SHX43C05UC (or anything in the SHX series). Does anyone know what other Bosch models the SHX models are similar to?

For example, I found a repair manual for the SHU series and the configuration of the SHU series seems similar to my SHX unit. But I can't find any repair manuals for the SHX series. If I knew that the SHU was basically just the SHX with some small differences, I could use that manual to further diagnose this dishwasher. Thanks for any thoughts.

Posted

Well, you guys know your stuff! I pulled the control panel and sure enough, there was a big burned spot one of the solder joints. I dropped some solder on the joint, put everything back together and tested and it's all fixed! Here's a before / after pic in case it helps anyone else: 

https://imgur.com/a/GYTsYAx

Thanks a ton for the help on this.

  • 3 years later...
Posted

I’d like to thank you all for this awesome post. We’ve had our Bosch for over 13 years and it had been fantastic. A month ago it starting running way too long. I searched and found this site/post. The pics you posted Foliage were extremely helpful. It’s running great again and thanks again! 

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...