samsung wa45h7000aw/a2 washer

[Wipperator]

this machine has suspension rod trouble. I have a rod with no resistance. It moves up and down freely with no damping. 

what material is used to put on the rod to get damping back? a good rod has this really sticky stuff on it and if I can get that back on the  bad one I would be OK. 

So what is that gooey stuff?   Thanks in advance. 

[16345Ed]

You buy new suspension rods!!!

[Wipperator]

that would be the easy way... There is nothing wrong with the rods other than the VERY viscous coating on the rods has gone from one rod. Would you toss a part if all it needed was lubed?

 

[16345Ed]

8 hours ago, Wipperator said:

that would be the easy way... There is nothing wrong with the rods other than the VERY viscous coating on the rods has gone from one rod. Would you toss a part if all it needed was lubed?

 

Yep

[Triharder]

Was anyone able to identify this grease?  

[Nathaniel Peterson]

5 hours ago, Triharder said:

Was anyone able to identify this grease?  

The factory doesn't suggest replacing any grease and as service technicians we can't warranty a fix like that so it would be a disservice to us and the customer. Just buy new shocks. The factory doesn't tell us what this is for that very reason.