Whirlpool French Door (with extra fresh food drawer) Model # WRX988SIBM03. Fresh food section completely frosted up.

[bowhunter]

This refrigerator is 3 years old and has a defrost problem. Is there a video available that anyone knows about to access the evaporator?I have never worked on this style before. The fresh food drawer comes out. It has the very flexible wiring harness that is able to move in and out with the drawer. I have already removed the front of the drawer. I don’t see the typical white clips you push in to remove the drawer, rails and all, like you would the freezer drawer. Also how do you remove the panel that sits above that fresh food drawer? It has to come out in order to access the evaporator. I see no screws. It looks like it snaps in place. Also when I contacted my vendor about the defrost system parts, it was 25 minutes of him searching to find in the parts breakdown where the parts were. He gave me these numbers for the defrost element (WP12729128) and for the sensor/evaporator fan assembly(W10727641). It’s the only sensor he could find that has to do with the evaporator. It’s the only one I could find as well in the parts breakdown. If anyone has any info on this unit, and if those are the correct part numbers, I could use your help. Apparently according to my vendor all parts for all of the manufacturers are being made in China. (Is this true?) Thanks for you response!

[16345Ed]

Lots a questions. Being a member would get you access to info you need. 
 

but you refuse to sign up.

[bowhunter]

16345Ed, I thought I was a member. I have received many responses to several questions in the past, as well as given advise. If I’m not a member you could direct me on how to make that happen.

[16345Ed]

1 hour ago, bowhunter said:

16345Ed, I thought I was a member. I have received many responses to several questions in the past, as well as given advise. If I’m not a member you could direct me on how to make that happen.

Maybe you are? Can you post in forums other than DIY? If so don’t ask your questions here. It’s for non members. 
 

Go to Appliance Repair Forum. 

[bowhunter]

I guess I’ve never tried? Which forum would be best?

[16345Ed]

17 hours ago, 16345Ed said:

Appliance Repair Forum.

 

17 hours ago, bowhunter said:

I guess I’ve never tried? Which forum would be best?

 

[Budget Appliance Repair]

@bowhunter Your status is "GRASSHOPPAH" - you can only post in the DIY forum that you are now posting in.

All of your posting activity that goes back to Feb.15, 2017 has all been in the DIY forum, you joined the forum on Jan.25, 2014

I don't know what happened to your activity from 2014 to 2017.

If you are a servicer you can contact @Samurai Appliance Repair Man or @Son of Samurai and find out what your options are to be a full member - there are free options if you are regular contributor to the forums and are a servicer or service company.

 

[bowhunter]

Budget Appliance Repair, Thanks for the info. I got in contact with Sam Brown and have applied for a premium membership. Would have done it a long time ago. Looking forward to it.

[16345Ed]

17 hours ago, bowhunter said:

Budget Appliance Repair, Thanks for the info. I got in contact with Sam Brown and have applied for a premium membership. Would have done it a long time ago. Looking forward to it.

This is awesome! You won’t be disappointed!